Promotions & Events Representative

Caesars Entertainment; Chandler (OK); On-site; USD 12,000 - 24,000; Part time

Job summary

Caesars Entertainment is seeking a part-time Promotions Attendant in Chandler, OK to ensure superior guest service on the gaming floor. You will execute casino promotions, distribute items, and staff event registration areas while upholding Caesars Rewards program knowledge and EGE guest interactions.

The role requires flexibility for evenings, weekends, and holidays, and you must be 21+, able to obtain a gaming license, and maintain a professional appearance.

Qualifications

• High school diploma or GED required. Some college preferred.
• Microsoft office and Greg Davis (APS) experience preferred.
• Must be able to deal with guests in a casino environment.
• Must be able to get along with co-workers as a team.
• Must present a well-groomed appearance.
• Must be able to obtain and maintain a gaming license.
• Must be 21 years of age or older.

Responsibilities

• Ensure superior customer services are maintained.
• Executes promotions inside casino, assisting patrons participating in promotions , drawings, tournaments, and giveaways.
• Distribute promotional items, entries, tickets, and event materials
• Staffs special event registration areas.
• Act as a role model and always presents oneself as a credit to Harrah's and encourages others to do the same.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Licensed and authorized to execute promotions on the gaming floor.
• Maintain data integrity and confidentiality when working with guest accounts.
• Provide accurate information to guests regarding on property promotions & events and direct marketing offers.
• Maintain sufficient knowledge to effectively and enthusiastically promote all aspects of the Caesars Rewards Program and its benefits.
• All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around ("head on a swivel"); look for opportunities to greet guests and others; please remember that when you are on the floor, you are "on stage".
• Team members will participate in all mandatory meetings and pre-shift BUZZ sessions.
• Performs other duties as assigned.

Skills

Guest service

Communication

Teamwork

Grooming

Gaming license eligibility

21+ age

Education

High school diploma or GED

Tools

Microsoft Office

Greg Davis (APS)

Job description

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: "Create the Extraordinary"

Our Vision: "We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values: "Blaze the Trail, Together We Win, All-In on Service"

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

• Ensure superior customer services are maintained.
• Executes promotions inside casino, assisting patrons participating in promotions , drawings, tournaments, and giveaways.
• Distribute promotional items, entries, tickets, and event materials
• Staffs special event registration areas.
• Act as a role model and always presents oneself as a credit to Harrah's and encourages others to do the same.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Licensed and authorized to execute promotions on the gaming floor.
• Maintain data integrity and confidentiality when working with guest accounts.
• Provide accurate information to guests regarding on property promotions & events and direct marketing offers.
• Maintain sufficient knowledge to effectively and enthusiastically promote all aspects of the Caesars Rewards Program and its benefits.
• All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around ("head on a swivel"); look for opportunities to greet guests and others; please remember that when you are on the floor, you are "on stage".
• Team members will participate in all mandatory meetings and pre-shift BUZZ sessions.
• Performs other duties as assigned.

How You Will Create the Extraordinary

• Must be able to maneuver all areas of the casino, including in and around Pit areas.
• Must be able to bend, stoop, reach, kneel, twist and grip items when necessary.
• Must have manual dexterity to operate a typewriter, computer, and 10 key adding machine, photocopy machine, fax machine and telephone.
• Must be able to respond calmly and make rational decisions when handling guests' demands in a fast-paced environment.
• Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
• Must be able to lift and carry 30lbs.
• Able to stand for long periods of time.
• Able to work in areas containing secondhand smoke, loud noises, dust, and bright lights.
• Part-time/on-call; hours vary based on promotional calendar
• Must be available for evenings, weekends, holidays, and short‑notice event needs

What You Will Need

• High school diploma or GED required. Some college preferred.
• Microsoft office and Greg Davis (APS) experience preferred.
• Must be able to deal with guests in a casino environment.
• Must be able to get along with co-workers as a team.
• Must present a well-groomed appearance.
• Must be able to obtain and maintain a gaming license.
• Must be 21 years of age or older.

TOGETHER WE WIN

We believe in delivering family-style service-an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.