Special Events Assistant- Illuminights

County of Roanoke Virginia; Roanoke (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

County of Roanoke Virginia seeks an events/recreation assistant to support and supervise special events and programs at various facilities. The role involves planning, purchasing, inventory, on-site support, and promotion.

The candidate will manage participant registrations, budgets, and data databases, delivering excellent customer service and collaborating with diverse groups. A valid Virginia driver’s license is required, with ability to work nights, weekends, and holidays when needed.

Qualifications

• High school diploma or equivalent with at least six months of college coursework or equivalent training in Tourism and Hospitality, Communications, Physical Education, Recreation, Sociology, Child Care or related field.
• Some experience working in the community.
• Valid Virginia driver’s license with good driving record.

Responsibilities

• Assist with or supervise special events, recreation activities and programs (e.g., festivals and concerts).
• Assist in planning, purchasing supplies, maintaining inventory, and on-site event support.
• Assist in promotion and marketing of special events.
• Maintain databases for event participants, sponsors and community partners.
• Provide excellent customer service to attendees, vendors and stakeholders.
• Take registrations, collect fees and maintain budget records; use registration systems and computer programs.

Skills

Recreational practices

Computer software

Customer service

Education

High school + college coursework in tourism/rec/communications

Tools

Registration systems

General computer programs

Job description

Performs responsible work assisting with or supervising special events, recreation activities and programs such as the Blue Ridge Kite Festival, Touch A Truck, Hello Summer Festival, Tavern Stage Summer Music Series and other programs/events at assigned center, park or other facility. Work with various groups, both the public and private sector and may work with individuals with disabilities. Performs other duties as assigned.

*Will assist with Illuminights set up

• Assists in implementation of special event programs to include planning, purchasing of supplies, maintaining inventory, and on-site event support.
• Assists in the promotion and marketing of special events.
• Maintains databases to include: event marketing and promotion outlets, individual event participants/committees, sponsors, community partners and other databases as needed.
• Provide excellent customer service to attendees, vendors, and stakeholders.
• Take registrations, collect fees and maintain budget records. Must be able to use computer registration and reservation systems as well as possess skills with a strong knowledge of various computer programs/functions.
• Produce event recap reports for each event as appropriate and lend additional administrative support as directed.
• Must be available to work a flexible schedule including nights, weekends, and holidays if needed.

Non-Essential Job Functions:

• Performs a variety of routine clerical tasks and/or administrative duties as needed.
• Drive a truck or other county vehicle as needed.
• Pursue professional development opportunities such as seminars, conference, or training programs, etc.

Education:

• Required: High school diploma or equivalent supplemented by at least six (6) months of college level coursework or equivalent training in Tourism and Hospitality, Communications, Physical Education, Recreation, Sociology, Child Care or related field.

Experience:

• Required: Some experience working in the community.

Certifications/Licenses:

• Valid Virginia driver’s license with good driving record.

Knowledge, Skills and Abilities:

• Knowledge of accepted recreational practices and principles, and of various computer software.
• Ability to develop and maintain effective working relationships with co-workers and event participants. Ability to work a flexible schedule.

Supervisory Responsibilities:

• None

Additional Requirements:

• Subject to a complete criminal history and Child Protective Services background search with acceptable results. Following a conditional offer of employment, must pass a post offer physical examination. Must also be able to perform the job as described in the Physical and Environmental Demands section of this job description.