Special Events Assistant- Illuminights

Roanoke County, Virginia; Roanoke (VA); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Roanoke County, Virginia is seeking a capable events coordinator to assist with planning and on-site support for community festivals and programs such as Blue Ridge Kite Festival and Hello Summer Festival.

The role emphasizes customer service, registration handling, budget tracking, and database management, with a flexible schedule including evenings and weekends as needed. A Virginia driver’s license is required.

Qualifications

• High school diploma or equivalent plus 6 months college coursework or equivalent training in Tourism/ Hospitality, Communications, Recreation or related field.
• Some experience working in the community.
• Valid Virginia driver’s license with good driving record.
• Ability to use computer registration and reservation systems and various computer programs.

Responsibilities

• Assist in implementation of special event programs including planning, purchasing supplies, maintaining inventory, and on-site support.
• Assist in promotion and marketing of special events.
• Maintain databases for event promotion outlets, participants, sponsors, and partners.
• Provide excellent customer service to attendees, vendors, and stakeholders.
• Take registrations, collect fees, and maintain budget records using registration systems.
• Produce event recap reports and provide administrative support as needed.
• Be available for flexible schedule including nights, weekends, and holidays.

Skills

Customer service

Database management

Budget tracking

Registration systems

Event promotion

Education

High school diploma

6 months college coursework or equivalent training

Tools

Microsoft Excel

Database software

Job description

General Description

Performs responsible work assisting with or supervising special events, recreation activities and programs such as the Blue Ridge Kite Festival, Touch A Truck, Hello Summer Festival, Tavern Stage Summer Music Series and other programs/events at assigned center, park or other facility. Work with various groups, both the public and private sector and may work with individuals with disabilities. Performs other duties as assigned.

• Will assist with Illuminights set up

Essential Job Functions

• Assists in implementation of special event programs to include planning, purchasing of supplies, maintaining inventory, and on-site event support.
• Assists in the promotion and marketing of special events.
• Maintains databases to include: event marketing and promotion outlets, individual event participants/committees, sponsors, community partners and other databases as needed.
• Provide excellent customer service to attendees, vendors, and stakeholders.
• Take registrations, collect fees and maintain budget records. Must be able to use computer registration and reservation systems as well as possess skills with a strong knowledge of various computer programs/functions.
• Produce event recap reports for each event as appropriate and lend additional administrative support as directed.
• Must be available to work a flexible schedule including nights, weekends, and holidays if needed.

Non-Essential Job Functions

• Performs a variety of routine clerical tasks and/or administrative duties as needed.
• Drive a truck or other county vehicle as needed.
• Pursue professional development opportunities such as seminars, conference, or training programs, etc.

Requirements/Preferences

Education:

Required: High school diploma or equivalent supplemented by at least six (6) months of college level coursework or equivalent training in Tourism and Hospitality, Communications, Physical Education, Recreation, Sociology, Child Care or related field.

Experience

Required: Some experience working in the community.

Certifications/Licenses

Valid Virginia driver’s license with good driving record.

Knowledge, Skills And Abilities

Knowledge of accepted recreational practices and principles, and of various computer software. Ability to develop and maintain effective working relationships with co-workers and event participants. Ability to work a flexible schedule.

Supervisory Responsibilities

None

Additional Requirements

Subject to a complete criminal history and Child Protective Services background search with acceptable results. Following a conditional offer of employment, must pass a post offer physical examination. Must also be able to perform the job as described in the Physical and Environmental Demands section of this job description.