Special Education Admin Support II - Detail Oriented

Alabama State Department of Education; Montgomery (AL); On-site; USD 31,000 - 51,000; Full time

Job summary

Alabama State Department of Education in Montgomery/Birmingham seeks an Administrative Support Assistant II to handle documentation, reports, and office operations. The role requires organization, attention to detail, and strong communication skills to support multiple teams.

Ideal candidates will demonstrate reliability, independence, and the ability to manage time effectively while using standard office software and tools such as DocuSign and procurement portals.

Qualifications

• Reliable, adaptable, team-oriented with problem-solving skills.
• Clear oral and written communication; customer service focus.
• Interpersonal skills and a commitment to quality customer service.
• Well-organized, detail-oriented; able to manage information accurately.
• Independent work capability with reliability and time management.
• Familiar with standard office procedures and equipment.
• Able to understand and follow applicable policies and procedures.
• Proficient in Microsoft Office or similar software.

Responsibilities

• Prepares, proofs, and routes standard and complex documents (memos, letters, presentations).
• Drafts technical, statistical, and narrative reports and distributes copies.
• Creates and maintains spreadsheets to track departmental information.
• Establishes and maintains filing systems and databases.
• Welcomes visitors and directs them; answers calls and routes messages.
• Manages mail, correspondence, and package handling.
• Schedules meetings, conferences, and appointments.
• Uses DocuSign, time/attendance tracking, and procurement portals.
• Provides day-to-day administrative support and monitors supplies.
• Resolves operational issues; escalates complex matters as needed.
• Collaborates across teams to ensure smooth workflows.

Skills

Reliable

Adaptable

Team-oriented

Problem solving

Communication

Interpersonal skills

Customer service

Organized

Detail-oriented

Deadline management

Office procedures

Policy interpretation

MS Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Alabama State Department of Education in Montgomery/Birmingham seeks an Administrative Support Assistant II to handle documentation, reports, and office operations. The role requires organization, attention to detail, and strong communication skills to support multiple teams.

Ideal candidates will demonstrate reliability, independence, and the ability to manage time effectively while using standard office software and tools such as DocuSign and procurement portals.