Speaker Programs Lead - Remote, Compliance & Ops

Natera; United States; Remote; USD 85,000 - 110,000; Full time

Job summary

Natera is seeking a detail-oriented Speaker Programs Manager to support day to day operations within the Speakers Program Office. This remote role reports to the Associate Director, Speaker Programs and partners with field representatives, speaker faculty, and cross-functional teams to manage nominations, contracting, compliance, honorarium, and payments.

The role requires 3–5 years in speaker bureau execution or related fields, strong regulatory knowledge, and excellent communication.

Qualifications

• Bachelor's degree required.
• 3–5 years of experience in speaker bureau execution, HCP engagement, or customer success.
• Knowledge around healthcare compliance requirements, including HCP contracting, FMV, and industry codes of conduct (PhRMA, AdvaMed).
• Experience supporting high-volume administrative workflows with strong attention to detail and the ability to juggle multiple priorities.
• Excellent communication and interpersonal skills, with the ability to work effectively with physician speakers, field sales representatives, and cross-functional partners.
• Strong organizational and project management skills with a track record of meeting deadlines in a fast-paced environment.

Responsibilities

• Manage speaker programs operations for assigned business unit(s), ensuring consistency, compliance, and operational rigor at every stage.
• Maintain accurate program records, documentation, and audit-ready files in accordance with company SOPs and regulatory requirements.
• Proactively identify gaps or risks in program workflows and elevate issues to the Associate Director in a timely manner.
• Serve as the go-to operational resource for all speaker program activity, providing real-time status visibility to internal stakeholders.
• Act as the primary liaison between Area Marketing Managers (AMMs) and the Compliance team, managing escalation communications on program-related issues.
• Track open compliance issues and escalations through to resolution, maintaining complete documentation of all communications and outcomes.
• Support audit readiness by ensuring all speaker program files are complete, accurate, and organized per compliance and Legal requirements.
• Respond to inquiries promptly and accurately, applying a thorough understanding of program policies, SOPs, and applicable healthcare regulations.
• Contribute to onboarding and training materials to help new field personnel and speakers understand program requirements and workflows.
• Manage honorarium and expense reimbursement lifecycle: collect, review, and submit required documentation for payment processing.
• Submit approved payment requests to Accounts Payable in accordance with established deadlines and contracted payment timelines.
• Track payment status for each speaker engagement and proactively elevate any delays or discrepancies to Finance and the Associate Director.
• Oversee speaker nomination and contracting process, coordinating across commercial and medical stakeholders to move nominees through vetting, onboarding, and credentialing steps efficiently.
• Manage contracting workflows in partnership with Legal and Compliance, ensuring FMV compliance, proper documentation, and timely execution of all speaker agreements.
• Serve as the operational coordinator for speaker onboarding and annual recertification processes, ensuring all requirements are met on time.
• Maintain and update program tracking tools, dashboards, and databases to support accurate and timely reporting on speaker utilization, payment status, and program activity.

Skills

Speaker program operations

Compliance awareness

Communication skills

Process management

Education

Bachelor's degree

Tools

Salesforce.com (SFDC) or CRM

Job description

Natera is seeking a detail-oriented Speaker Programs Manager to support day to day operations within the Speakers Program Office. This remote role reports to the Associate Director, Speaker Programs and partners with field representatives, speaker faculty, and cross-functional teams to manage nominations, contracting, compliance, honorarium, and payments.

The role requires 3–5 years in speaker bureau execution or related fields, strong regulatory knowledge, and excellent communication.