Speaker Programs Manager New US Remote

Natera, Inc.; United States; Hybrid; USD 85,000 - 110,000; Full time

Job summary

Natera, Inc. is seeking a detail-oriented Speaker Programs Manager to drive operations for the Speaker Programs Office.

You will support nomination, contracting, compliance, honorarium, and expense processing, serving as a key liaison for field representatives and speaker faculty. The role requires 3–5 years in speaker bureau execution or related areas, strong regulatory knowledge, and excellent communication.

Qualifications

• Bachelor's degree required.
• 3–5 years in speaker bureau execution, HCP engagement, or customer success.
• Knowledge of healthcare compliance (HCP contracting, FMV, PhRMA/AdvaMed).
• Experience with high-volume administrative workflows and strict detail.
• Excellent communication and interpersonal skills with cross-functional partners.
• Strong organizational and project management skills and deadline discipline.

Responsibilities

• Oversee speaker program operations for assigned units with compliance and rigor.
• Maintain audit-ready files per SOPs and regulatory requirements.
• Identify gaps in workflows and raise issues promptly to leadership.
• Serve as operational resource for AMMs and speakers with real-time status updates.
• Coordinate contracting, onboarding, and recertification with Legal and Compliance.
• Manage honorarium and expense reimbursement lifecycle and payments.
• Provide reporting and dashboards on program activity and payments.

Skills

Experience in speaker bureau

HCP engagement

Customer success

Healthcare compliance knowledge

FMV knowledge

PhRMA/AdvaMed codes

Communication skills

Organizational skills

Project management

Education

Bachelor's degree

Tools

SFDC (Salesforce)

CRM platforms

Event management tools

Job description

Reports To: Associate Director, Speaker Programs

Department: Corporate Marketing

Location: Remote

Position Summary

Natera is seeking a detail-oriented and highly organized Speaker Programs Manager to support day to day operations within the Speakers Program Office.

Reporting to the Associate Director, Speaker Programs, the Speaker Programs Manager will serve as an operational resource for field representatives, speaker faculty, and cross-functional partners. This role will support speaker program operations: including nomination, contracting, compliance, honorarium and expense processing, and payment.

The ideal candidate brings prior experience in speaker bureau execution, HCP engagement, or customer success supporting diagnostics, biotechnology, pharmaceutical, or medical device organizations, and thrives in a high-volume, detail-driven environment.

Key Responsibilities

Operations & Compliance

• Manage speaker programs operations for assigned business unit(s), ensuring consistency, compliance, and operational rigor at every stage.
• Maintain accurate program records, documentation, and audit-ready files in accordance with company SOPs and regulatory requirements.
• Proactively identify gaps or risks in program workflows and elevate issues to the Associate Director in a timely manner.
• Serve as the go-to operational resource for all speaker program activity, providing real-time status visibility to internal stakeholders.
• Act as the primary liaison between Area Marketing Managers (AMMs) and the Compliance team, managing escalation communications on program-related issues.
• Track open compliance issues and escalations through to resolution, maintaining complete documentation of all communications and outcomes.
• Support audit readiness by ensuring all speaker program files are complete, accurate, and organized per compliance and Legal requirements.

Stakeholder Management

• Act as the primary point of contact for field representatives (AMMs and sales teams) and physician speakers on questions related to program requirements, timelines, status, and compliance obligations.
• Respond to inquiries promptly and accurately, applying a thorough understanding of program policies, SOPs, and applicable healthcare regulations.
• Contribute to onboarding and training materials to help new field personnel and speakers understand program requirements and workflows.
• Manage honorarium and expense reimbursement lifecycle: collect, review, and submit required documentation for payment processing.
• Submit approved payment requests to Accounts Payable in accordance with established deadlines and contracted payment timelines.
• Track payment status for each speaker engagement and proactively elevate any delays or discrepancies to Finance and the Associate Director.

Speaker Nomination & Contracting Process

• Oversee speaker nomination and contracting process, coordinating across commercial and medical stakeholders to move nominees through vetting, onboarding, and credentialing steps efficiently.
• Manage contracting workflows in partnership with Legal and Compliance, ensuring fair market value (FMV) compliance, proper documentation, and timely execution of all speaker agreements.
• Serve as the operational coordinator for speaker onboarding and annual recertification processes, ensuring all requirements are met on time.

Reporting & Operational Support

• Maintain and update program tracking tools, dashboards, and databases to support accurate and timely reporting on speaker utilization, payment status, and program activity.

Qualifications

Required

• Bachelor's degree required.
• 3–5 years of experience in speaker bureau execution, HCP engagement, or customer success.
• Knowledge around healthcare compliance requirements, including HCP contracting, fair market value (FMV), and industry codes of conduct (PhRMA, AdvaMed).
• Experience supporting high-volume administrative workflows with strong attention to detail and the ability to juggle multiple priorities simultaneously.
• Excellent communication and interpersonal skills, with the ability to work effectively with physician speakers, field sales representatives, and cross-functional partners.
• Strong organizational and project management skills with a track record of meeting deadlines in a fast-paced environment.

Preferred

• Familiarity with honorarium and expense reimbursement workflows and Accounts Payable coordination.
• Hands-on experience with Salesforce.com (SFDC) or similar CRM platforms for program tracking and reporting.
• Knowledge of speaker bureau management platforms and event management tools.
• Experience in a remote-first, cross-functional work environment.

The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Remote USA

$85,000 - $110,000 USD

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.