SpaSales Associate

Hand & Stone - 5004 Gattis School Rd - Hutto, TX; Hutto (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401(k) matching

Bonus

Dental insurance

Health insurance

Vision insurance

Wellness resources

Employee discounts

Job summary

Hand & Stone in Hutto, TX is seeking a spa associate to deliver outstanding guest experiences, greet members, answer phones, book appointments, and upsell memberships and services.

You’ll maintain a clean, professional spa environment and work with a friendly team in a sales-driven, supportive culture. Benefits include 401(k) matching, health, dental and vision insurance, wellness resources, and employee discounts.

Qualifications

• Provide excellent guest service and greet members/guests.
• Answer phones, book appointments, and upsell services.
• Promote wellness benefits of massage and skincare.
• Maintain a clean, professional spa environment.
• Follow filing procedures and organize workspace.

Responsibilities

• Deliver excellent customer service to members/guests.
• Welcome and greet members/guests upon arrival.
• Answer phones, book appointments, sell memberships, gift cards and upgrades.
• Maintain a professional and clean work environment & appearance.
• Promote health/wellness benefits of massage therapy and skincare.
• Ensure the spa is organized and clean.
• Maintain a positive, energetic attitude.
• Be a team player; assist other team members when needed.
• Be punctual and dependable.
• Perform various other duties as assigned.

Skills

Customer service

Communication

Teamwork

Sales

Multi-tasking

Education

High School Diploma or equivalent

Tools

Spa Software

Microsoft Office

Job description

Benefits:

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Vision insurance

Wellness resources

Are you looking for a dynamic work environment where you can help enhance the health and wellness of others? A place where you can work collaboratively with other dedicated professionals? A place with a fun, positive, and supportive culture? Well then, look no further because Hand and Stone wants to talk to you!

With a location in Hutto, TX we are seeking an enthusiastic and dedicated spa associate to join our team. You are a critical link in ensuring our customers' experience in our spa is nothing less than OUTSTANDING!

The primary Qualifications and Requirements of this role include, but are not limited to:

Deliver excellent customer service to members/guests

Welcome and greet members/guests upon arrival

Answer phones, book appointments, sell memberships, gift cards and upgrades

Follow proper filing procedures/file maintenance

Promote health/wellness benefits of massage therapy and skincare

Maintain a professional and clean work environment & appearance

Ensure the spa is organized and clean

Maintain a positive, energetic attitude

Perform various other duties as assigned

Successful Candidates Will:

Be service oriented and enjoy working with different types of clientele

Be outgoing, friendly, and energetic

Thrive in a competitive (yet fun), sales based environment

Be able to multi-task and prioritize during times of high stress

Be a quick learner

Enjoy educating and sharing knowledge with clients

Be a team player; be willing to help and assist other team members when needed

Enjoy keeping the environment pristine, clean, and organized

Be punctual and dependable

What’s in it for you?

Starting hourly wage of $15 plus commissions

Opportunity to pick-up additional hours

Medical, Dental, and Vision coverage for Full-Time employees

401k plans available with matching

Professional and safe work environment

Employee discounts

Growth opportunities

Ability to earn free monthly massage or facial

Supportive and caring environment; positive culture

Job Requirements:

At least a High School Education or equivalent

Available to work during the summer months.

Knowledge of Microsoft Office application, Spa Software (will train) and basic accounting principles.

Excellent personal appearance, good verbal and written communication skills.

Ability to handle stressful situations professionally and multi-task with ease all while focusing on the guest

Outgoing, positive personality that loves interacting with clients and guests

Hours Needed:

Sunday 8:15am to 3:00pm

Tuesday 3:00pm to 9:00pm

Thursday 3:00pm to 9:00pm

Friday 8:30am-3:00pm

Saturday 3:00pm to 8pm

** Willing to pick-up shifts for others who request off.**

Opportunity for additional hours/ days if requested

Will need to work with other Spa Associates to cover time off requests and any team members missing work for other reasons.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.