Spa Associate

Hand & Stone Massage and Facial Spa; Flower Mound (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Flexible schedules

Employee discounts

Performance-based bonus

Free uniforms

Contests

Referral bonus

Job summary

Hand & Stone Massage and Facial Spa in Flower Mound, TX is seeking a Spa Associate to be the critical link in ensuring our guests' experience is outstanding. You will meet membership sales goals, greet members, answer calls, book appointments, and promote the health and wellness benefits of massage therapy.

The position offers hourly wage plus commissions and bonuses, flexible schedules, and a professional work environment with employee discounts and opportunities to refer others.

Qualifications

• Meeting Membership Sales Goals (minimum requirement to sustain employment)
• Provide excellent customer service to members/guests
• Detailed knowledge of the menu of services
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades

Responsibilities

• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Capable of working evenings, and weekends
• Perform various other duties as assigned

Skills

Customer service

Sales

Communication

Job description

Key Qualities

• Outstanding personality and ability to perform excellent customer service and sales.
• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free uniforms

Job Requirements

• Outstanding personality and ability to perform excellent customer service and sales.
• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

• Meeting Membership Sales Goals (there is a minimum requirement to sustain employment)
• Provide excellent customer service to members/guests
• Detailed knowledge of the menu of services
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• High attention to detail
• Critical thinking skills
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned
• Capable of working evenings, and weekends

What’s in it for you?

• Hourly wage plus commissions and bonuses
• Flexible schedules
• Professional and safe work environment
• Employee discounts
• Employee employee referral bonus
• Contests
• Salary $12-$15 an hour based on Sales Experience

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.