Spa Sales And Guest Services Associate

Handandstonemansfield; Mansfield (TX); Hybrid; USD 28,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Health insurance

Flexible schedule

Paid time off

Ongoing training

Opportunity for advancement

Job summary

A national spa franchise is seeking a Spa Sales And Guest Services Associate in Texas. You will help ensure an outstanding experience for customers while meeting membership sales goals. This role offers various shifts to accommodate your schedule, whether part-time or full-time. Ideal candidates will bring excellent customer service skills, organizational abilities, and a positive attitude. Training is provided, making this a great opportunity for those new to the industry.

Qualifications

• Must be 18 years old or older.
• Exceptionally organized with great attention to detail.
• Strong team player with the ability to work independently.

Responsibilities

• Meet membership sales goals.
• Provide excellent customer service to members and guests.
• Handle phone calls, schedule appointments, and maintain cleanliness standards.

Skills

Customer service skills

Organization

Team player

Attention to detail

Education

High school diploma or equivalent

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Job Description

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in the heart of Fort Worth, is seeking a Spa Sales And Guest Services Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities

• Meet membership sales goals
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.
• Contests - do you want to put your sales skills to the test? See what we have in store!
• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
• Ongoing Training - We are ALWAYS learning and improving.
• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Qualifications

• Having a high school diploma or equivalent is required
• Must be 18 years old or older
• Must be exceptionally organized and have great attention to detail
• Must be a strong team player with the ability to work independently with minimal supervision