Spare Parts Solutions Specialist

ENGEL North America; York (York County); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with match

Paid time off

Life insurance

Disability insurance

Employee-centric environment

Job summary

ENGEL North America is seeking a Spare Parts Coordinator to be the key link between ENGEL and our customers’ uptime. You’ll quote parts, read drawings, and provide technical solutions that minimize downtime for injection molding and automation systems in a fast-paced global environment.

You will manage quotes through CRM/ERP systems, coordinate with global supply and logistics, and follow up on outstanding quotes to boost conversions.

Qualifications

• 2+ years in an OEM environment or technical parts distribution.
• High school diploma or equivalent; technical and/or business certificates preferred.
• Ability to read/interpret technical drawings or assembly blueprints.
• Experience with SAP, Salesforce, or similar ERP/CRM platforms.

Responsibilities

• Customer Advocacy: Decipher technical inquiries using ENGEL databases to provide accurate, high-speed solutions.
• Data Integrity: Master CRM and ERP interfaces to manage the end-to-end quote lifecycle.
• Strategic Sourcing: Collaborate with global supply chain to navigate logistics and provide cost-effective delivery options.
• Revenue Growth: Proactively follow up on outstanding quotes to boost conversion rates.

Skills

Customer Advocacy

CRM software

ERP systems

Technical reading skills

Education

High school diploma

Technical certificates

Tools

SAP

Salesforce

Job description

ENGEL North America is seeking a Spare Parts Coordinator to be the key link between ENGEL and our customers’ uptime. You’ll quote parts, read drawings, and provide technical solutions that minimize downtime for injection molding and automation systems in a fast-paced global environment.

You will manage quotes through CRM/ERP systems, coordinate with global supply and logistics, and follow up on outstanding quotes to boost conversions.