Spare Parts Coordinator — Fast Quotes & Tech Solutions

ENGEL North America; York (York County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with match

Paid time off (3+ weeks)

Life insurance

Long and short-term disability

Employee-centric environment

Job summary

ENGEL North America is seeking a Spare Parts Coordinator who serves as the critical link between ENGEL and customers, providing technical solutions to minimize downtime for world-class injection molding systems.

You will quote parts, manage quotes lifecycle in CRM/ERP, and collaborate with our global supply chain to deliver cost-effective, timely options while driving quote conversions in a fast-paced environment.

Qualifications

• 2+ years in an OEM environment or technical parts distribution.
• High school diploma or equivalent required; technical and/or business certificates preferred.
• Ability to read/interpret technical drawings or assembly blueprints is a major plus.
• Experience with SAP, Salesforce, or similar ERP/CRM platforms

Responsibilities

• Customer advocacy: decipher technical inquiries using ENGEL databases (BOMs, schematics, drawings) to provide accurate, high-speed solutions.
• Data integrity: master CRM and ERP interfaces to manage the end-to-end quote lifecycle, ensuring no lead or inquiry falls through the cracks.
• Strategic sourcing: collaborate with our global supply chain to navigate logistics and provide customers with cost-effective, timely delivery options.
• Revenue growth: proactively follow up on outstanding quotes to capture market feedback and boost conversion rates.

Skills

Customer advocacy

ERP/CRM literacy

Reading drawings

Education

High school diploma or equivalent

Technical or business certificates (preferred)

Tools

SAP

Salesforce

Job description

ENGEL North America is seeking a Spare Parts Coordinator who serves as the critical link between ENGEL and customers, providing technical solutions to minimize downtime for world-class injection molding systems.

You will quote parts, manage quotes lifecycle in CRM/ERP, and collaborate with our global supply chain to deliver cost-effective, timely options while driving quote conversions in a fast-paced environment.