Spare Parts Coordinator - York, PA

ENGEL North America; York (York County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with match

Paid time off (3+ weeks)

Life insurance

Long and short-term disability

Employee-centric environment

Job summary

ENGEL North America is seeking a Spare Parts Coordinator who serves as the critical link between ENGEL and customers, providing technical solutions to minimize downtime for world-class injection molding systems.

You will quote parts, manage quotes lifecycle in CRM/ERP, and collaborate with our global supply chain to deliver cost-effective, timely options while driving quote conversions in a fast-paced environment.

Qualifications

• 2+ years in an OEM environment or technical parts distribution.
• High school diploma or equivalent required; technical and/or business certificates preferred.
• Ability to read/interpret technical drawings or assembly blueprints is a major plus.
• Experience with SAP, Salesforce, or similar ERP/CRM platforms

Responsibilities

• Customer advocacy: decipher technical inquiries using ENGEL databases (BOMs, schematics, drawings) to provide accurate, high-speed solutions.
• Data integrity: master CRM and ERP interfaces to manage the end-to-end quote lifecycle, ensuring no lead or inquiry falls through the cracks.
• Strategic sourcing: collaborate with our global supply chain to navigate logistics and provide customers with cost-effective, timely delivery options.
• Revenue growth: proactively follow up on outstanding quotes to capture market feedback and boost conversion rates.

Skills

Customer advocacy

ERP/CRM literacy

Reading drawings

Education

High school diploma or equivalent

Technical or business certificates (preferred)

Tools

SAP

Salesforce

Job description

ENGEL embodies a spirit of innovation, built on decades of experience. With a dynamic workplace, ENGEL is the injection molding industry leader in technological advancements, ensuring sustainable global growth. The ENGEL company history is a success story that we keep on writing everyday together with our employees.

Do you have what it takes to spur game-changing innovation, generate creative solutions and add world-class value to our customers? Then get ready to join the ENGEL team and become part of the next chapter in our history as we continue to grow the business in North America!

ENGEL Machinery North America has a job opportunity for a Spare Parts Coordinator. ENGEL provides excellent benefits including health, dental and vision insurance all upon first day of hire (no waiting period and very robust coverage at an affordable price), 401k with match, over 3 weeks’ PTO, employer paid life insurance, long and short-term disability, and an employee-centric environment.

POSITION INFORMATION

Job Summary

As a Spare Parts Coordinator, you are the critical link between ENGEL and our customers’ operational success. You won’t just quote parts; you’ll provide technical solutions that minimize downtime for world-class injection molding and automation systems. If you thrive in a fast-paced, global environment where precision and customer advocacy are the priority, this is your role.

Essential Duties And Responsibilities

• Customer Advocacy: Decipher technical inquiries using ENGEL databases (BOMs, schematics, and drawings) to provide accurate, high-speed solutions.
• Data Integrity : Master CRM and ERP interfaces to manage the end-to-end quote lifecycle, ensuring no lead or inquiry falls through the cracks.
• Strategic Sourcing: Collaborate with our global supply chain to navigate logistics and provide customers with the most cost-effective, timely delivery options.
• Revenue Growth: Proactively follow up on outstanding quotes to capture market feedback and boost conversion rates.

Qualification Requirements

• Experience : 2+ years in an OEM environment or technical parts distribution.
• Education al: High school diploma or equivalent required; technical and/or business certificates preferred.
• Technical Literacy : Ability to read/interpret technical drawings or assembly blueprints is a major plus.
• Systems: Experience with SAP, Salesforce, or similar ERP/CRM platforms

Other Requirements

• Travel: Upon request but not expected.

Mental / Physical Requirements

• Analytical Rigor: Ability to perform quick calculations and maintain high concentration while multitasking.
• Physical: Comfort with an office environment; ability to lift up to 50lbs on the rare occasion a part needs manual inspection or shipping prep.

Working Environment: This position works in an office setting, with occasional exposure to mechanical equipment, stockrooms, and industrial environments with the necessary safety protocols and PPE.

Americans With Disabilities Act (ADA)

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties of the position.

WHY ENGEL? The ENGEL group has been thriving for decades. This is because as a family-run company, we rely on long-standing relationships and aim to live up to our own exacting standards of expertise and experience in all fields of plastics processing. We see ourselves as a driving, innovative force that has continually set new standards in a dynamic and diverse industry. Our competitive edge has come from generating added value for customers worldwide.

ENGEL attaches great importance to flexibility, innovation and self-responsibility of all of its employees and business units. This is the only way to consistently supply and guarantee results of the highest global standards.

ENGEL offers a competitive total compensation package to eligible employees, including: health, dental, LTD and life insurance, 401k with match, contribution to HSA, Dependent and Health FSA, vacation pay and holiday pay.

ENGEL is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protective veteran status or any other category protected by state or local laws.

ABOUT THIS COMPANY ENGEL is a global leader in the manufacture of plastics processing machines. Today, the ENGEL Group offers a full range of technology modules for plastics processing as a single source supplier: Injection molding machines for thermoplastics and elastomers, and automation. In 2016/2017 ENGEL’s turnover totaled approximately 1.36 billion euros worldwide, with 5,900 employees across nine production plants in Europe, North America and Asia (China and Korea), and subsidiaries and representatives in more than 85 countries. ENGEL offers its customers the excellent global support they need to compete and succeed with new technologies and leading-edge production systems.