Spanish-Speaking Tech Support Specialist — Relocation to Greece

Employers from Greece; United States; Remote; USD 40,000 - 61,000; Full time

Benefits offered by this job

Fully Paid Relocation Package

Fully Paid Professional Training

Comprehensive Health Insurance

Monthly Performance Bonus

Competitive Monthly Salary

13th and 14th salaries

Job summary

Mercier Consultancy Group is seeking a Spanish-speaking Customer Expert for Canon in Greece, offering a fully paid relocation package and a path to join a global brand in Athens. You will deliver high-quality technical and general support via phone, email, and chat to Canon users, while growing within a multinational team.

The role requires native or fluent Spanish, good English, and a passion for delivering exceptional customer support.

Qualifications

• Native or fluent Spanish (spoken and written) is mandatory.
• Proficiency in English to communicate in a diverse international workplace.
• Basic computer literacy and customer-focused mindset.

Responsibilities

• Provide high-quality technical and general support to Canon users via phone, email, and chat.
• Maintain excellence in Customer Support Services by resolving inquiries with empathy and efficiency.
• Represent the Canon brand with professionalism, ensuring high levels of customer satisfaction.
• Navigate complex database systems to document interactions and provide accurate information.
• Collaborate with internal teams to streamline service delivery processes and improve performance metrics.
• Stay updated on the latest Canon product features and troubleshooting techniques.
• Contribute to a positive team environment while meeting individual and collective performance targets.

Skills

Spanish language

English language

Communication skills

Customer-centric mindset

Job description

Mercier Consultancy Group is seeking a Spanish-speaking Customer Expert for Canon in Greece, offering a fully paid relocation package and a path to join a global brand in Athens. You will deliver high-quality technical and general support via phone, email, and chat to Canon users, while growing within a multinational team.

The role requires native or fluent Spanish, good English, and a passion for delivering exceptional customer support.