French-Speaking Customer Expert — Greece Relocation

Employers from Greece; United States; Remote; USD 23,000 - 38,000; Full time

Benefits offered by this job

Fully paid relocation package

Flight tickets

Initial hotel accommodation

Comprehensive training

Full health insurance

13th and 14th salaries

Monthly performance bonus

Job summary

Mercier Consultancy Group is seeking French-speaking Customer Experts to support Canon in Greece. The role offers an exclusive relocation package to Athens, with career growth in a dynamic customer support environment.

You will resolve inquiries, document interactions in the CRM, and collaborate with international teams to deliver effective solutions. A Greek work permit or EU passport is required, along with strong French language skills.

Qualifications

• Native or fluent French (spoken and written).
• EU passport or Greek work permit.
• Strong communication and interpersonal skills.
• Proactive attitude toward learning and development.
• Able to thrive in an on-site Athens office.
• Comfort with modern technology and digital support tools.

Responsibilities

• Provide high-quality technical and general support to French-speaking Canon customers.
• Maintain high customer satisfaction by resolving inquiries across channels.
• Document all interactions in the CRM for seamless service delivery.
• Collaborate with international teams to troubleshoot issues and provide solutions.
• Promote brand loyalty as the first contact for clients seeking help.
• Stay updated on Canon product launches and technical advances.
• Handle complaints with empathy and professional resolutions.

Skills

French fluency

Communication skills

Customer support experience

Tech literacy

Tools

CRM software

Job description

Mercier Consultancy Group is seeking French-speaking Customer Experts to support Canon in Greece. The role offers an exclusive relocation package to Athens, with career growth in a dynamic customer support environment.

You will resolve inquiries, document interactions in the CRM, and collaborate with international teams to deliver effective solutions. A Greek work permit or EU passport is required, along with strong French language skills.