Italian-Speaking Canon Support Pro (Athens Relocation)

Employers from Greece; United States; Remote; USD 23,000 - 30,000; Full time

Benefits offered by this job

Relocation package

Performance bonus

Training provided

Private health insurance

Job summary

Mercier Consultancy Group is seeking an Italian-speaking Customer Service Agent for Canon in Greece. This role is ideal for professionals aiming to advance in customer support within a multicultural, international environment.

You will handle Canon customer inquiries via phone, email, and chat, delivering high-quality service and technical guidance. The position offers a competitive monthly salary with relocation support and performance bonuses, plus comprehensive training and private health

Qualifications

• Native or fluent Italian (spoken and written).
• Valid EU passport is mandatory.
• Strong communication and interpersonal skills essential for success in Italian-speaking roles.
• Passion for technology and excellence in customer support.
• Previous experience in a customer-facing role is desirable but not mandatory.
• Willingness to relocate to Athens for this position in Greece.

Responsibilities

• Provide world-class support to Canon customers via phone, email, and chat.
• Troubleshoot technical issues and provide guidance on Canon products.
• Manage and resolve customer inquiries with professionalism and empathy.
• Maintain accurate records of customer interactions in the CRM system.
• Collaborate with international teams to share knowledge and improve service delivery.
• Strive to meet and exceed personal and team targets to earn monthly bonuses.
• Stay updated on Canon technologies to provide accurate assistance.

Skills

Italian (native/fluent)

Customer service

Communication

Job description

Mercier Consultancy Group is seeking an Italian-speaking Customer Service Agent for Canon in Greece. This role is ideal for professionals aiming to advance in customer support within a multicultural, international environment.

You will handle Canon customer inquiries via phone, email, and chat, delivering high-quality service and technical guidance. The position offers a competitive monthly salary with relocation support and performance bonuses, plus comprehensive training and private health