Portuguese Speaking Customer Experts for Canon - Work Remote In Greece

Employers from Greece; United States; À distance; USD 31 000 - 40 000; Plein temps

Avantages offerts par ce poste

Competitive Monthly Salary

2 Extra Salaries Per Year (13th & 14th

Monthly Performance Bonus

Fully Paid Relocation Package

Fully Paid Professional Training

Comprehensive Health Insurance

Access to premium jobs in Greece

Résumé du poste

Mercier Consultancy Group is seeking Portuguese-speaking Customer Experts for Canon in Greece. You will provide world-class support via phone, email, and chat, resolving technical inquiries and maintaining deep product knowledge to assist Canon customers.

Requirements include native Portuguese, English proficiency, and valid EU passport or Greek work permit. Competitive benefits and relocation are offered, with opportunities for professional training within a global team.

Qualifications

• Native or fluent Portuguese is mandatory.
• Proficiency in English to interact with internal team.
• EU passport or valid work permit for Greece.
• Strong passion for technology and customer support industry.
• Excellent communication and problem-solving under pressure.

Responsabilités

• Provide world-class support for Canon customers via phone, email, and chat.
• Resolve technical inquiries and product questions with high standards.
• Maintain understanding of Canon products to deliver accurate information.
• Ensure customer satisfaction by following up and documenting interactions in CRM.
• Collaborate with international teams to optimize communication for Portuguese markets.
• Contribute to continuous improvement of service quality and performance standards.

Connaissances

Portuguese language

English proficiency

Communication skills

Problem solving under pressure

High-volume customer care

Description du poste

at Mercier Consultancy Group

Portuguese Speaking Customer Experts for Canon

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO consultancy dedicated to connecting world-class talent with industry-leading brands across Europe. We pride ourselves on facilitating career growth by securing exclusive opportunities, such as our current Portuguese Speaking Customer Experts for Canon position in Greece, ensuring a seamless transition for professionals worldwide.

Job Overview

We are searching for dedicated professionals to join our prestigious team within the Customer Support Services industry. This role offers an incredible opportunity to represent a global giant like Canon while enjoying the vibrant lifestyle that comes with finding top-tier jobs in Greece.

Key Responsibilities

• Provide world-class support for Canon customers through phone, email, and chat within the Customer Support Services sector.
• Resolve technical inquiries and product-related questions with high professional standards and efficiency.
• Maintain a deep understanding of Canon products to deliver accurate and helpful information to our user base.
• Ensure customer satisfaction by managing follow-ups and documenting interactions in our CRM systems.
• Collaborate with international teams to optimize communication strategies for Portuguese-speaking markets.
• Contribute to the continuous improvement of service quality and performance standards within the department.

Requirements

• Native or fluent Portuguese (spoken and written) is mandatory for this role.
• Proficiency in English to effectively interact with our diverse internal team.
• Valid EU passport or a valid work permit for Greece.
• Strong passion for technology and a genuine commitment to the Customer Support Services industry.
• Excellent communication skills and the ability to solve problems under pressure.
• Previous experience in high-volume customer care is considered a significant advantage for this role.

Benefits

What We Offer

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary bonus)
• Monthly Performance Bonus
• Fully Paid Relocation Package (flight, transfer, hotel)
• Fully Paid Professional Training
• Comprehensive Health Insurance
• Access to premium jobs in Greece with a global industry leader
• And Much More...

Life in Greece

Embracing one of our Portuguese-speaking jobs in Greece means more than just a career move; it is an invitation to experience the Mediterranean dream. With its world-famous historical landmarks, breathtaking coastlines, and endless sunshine, Greece offers an unparalleled quality of life for expatriates looking to build a career in the sunny capital.

Beyond the professional excellence required for the Portuguese Speaking Customer Experts for Canon position in Greece, you will enjoy a vibrant culture, world-class gastronomy, and a welcoming community. Relocating to Greece is a life-changing experience that combines modern professional growth with the rich history and relaxed rhythm that only this beautiful country can provide.