Portuguese Speaking Canon Support Pro | Greece Relocation

Mercier Consultancy Group; United States; Remote; USD 22,000 - 35,000; Full time

Benefits offered by this job

Relocation package

Fully paid training

Health insurance

13th and 14th salaries

Job summary

Mercier Consultancy Group in Greece is seeking Portuguese-speaking Customer Experts to support Canon customers through phone, email and chat. You will resolve technical inquiries, maintain product knowledge, and document interactions in our CRM systems to ensure high-quality service.

Ideal candidates are native Portuguese speakers with good English, and hold EU citizenship or a valid Greece work permit. The role offers a fully paid relocation package, comprehensive training, health insurance,

Qualifications

• Native or fluent Portuguese (spoken and written).
• Proficiency in English to interact with internal teams.
• EU passport or valid Greece work permit required.
• Experience in high-volume customer care is a plus.

Responsibilities

• Provide world-class support for Canon customers via phone, email, and chat.
• Resolve technical inquiries and product-related questions with high professional standards.
• Maintain deep knowledge of Canon products to deliver accurate information.
• Document interactions in our CRM systems and manage follow-ups for customer satisfaction.
• Collaborate with international teams to optimize communication for Portuguese-speaking markets.

Skills

Portuguese (native/fluent)

English (strong)

Customer support

High-volume handling

CRM experience

Tools

CRM software

Job description

Mercier Consultancy Group in Greece is seeking Portuguese-speaking Customer Experts to support Canon customers through phone, email and chat. You will resolve technical inquiries, maintain product knowledge, and document interactions in our CRM systems to ensure high-quality service.

Ideal candidates are native Portuguese speakers with good English, and hold EU citizenship or a valid Greece work permit. The role offers a fully paid relocation package, comprehensive training, health insurance,