Spanish Speaking Solutions Consultant - Work In Sofia

Mercier Consultancy Group; United States; Remote; USD 12,000 - 20,000; Full time

Benefits offered by this job

Fully paid training

Fully paid relocation package

Monthly performance bonus

Modern office environment

Career development opportunities

Job summary

Mercier Consultancy Group is seeking a Spanish Speaking Solutions Consultant to support clients from Spain and Latin America while relocating to Sofia, Bulgaria. You will handle inquiries, provide solutions, and collaborate with a global team to maintain high service levels in a fast-paced customer support environment.

The role offers fully paid relocation, comprehensive training, and a monthly performance bonus, with a modern office and opportunities for international career growth.

Qualifications

• Native or fluent Spanish (spoken and written).
• Professional proficiency in English to collaborate with international team.
• Experience in a customer-facing role is preferred.

Responsibilities

• Act as the primary point of contact for Spanish-speaking clients in Customer Support Services.
• Provide expert solutions to inquiries with high professional communication.
• Collaborate with international teams to optimize support workflows.
• Maintain accurate records of customer interactions in internal databases.
• Identify opportunities for service enhancements to improve client satisfaction.

Skills

Fluent Spanish

Professional English

Customer support

Communication skills

Relocation

Job description

Relocation support is mentioned in the posting.

Spanish Speaking Solutions Consultant

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with high-growth organizations across the European BPO and customer support services landscape. We pride ourselves on providing bespoke career solutions and facilitating seamless transitions for professionals seeking to elevate their careers in the heart of Europe.

We are currently sourcing exceptional talent for the Spanish Speaking Solutions Consultant position in Bulgaria. This role is perfect for a communicative professional eager to thrive in a fast-paced Customer Support Services environment while enjoying the vibrant lifestyle that only jobs in Bulgaria can offer.

• Act as the primary point of contact for Spanish-speaking clients, ensuring an exceptional service experience in the Customer Support Services sector.
• Provide expert solutions to complex inquiries, maintaining the highest standards of professional communication and efficiency.
• Collaborate with international teams to optimize support workflows and enhance client satisfaction metrics.
• Maintain accurate records of customer interactions within internal databases to ensure data integrity and process improvement.
• Proactively identify opportunities for service enhancements, contributing to the overall success of our Spanish-speaking jobs portfolio in Sofia.
• Navigate multiple digital tools and platforms simultaneously to deliver real-time support across various communication channels.
• Stay updated on product developments and industry-specific regulations relevant to the Customer Support Services industry.
• Native or fluent Spanish (spoken and written).
• Professional proficiency in English to collaborate with our diverse, international team in Sofia.
• Strong problem-solving skills and a genuine passion for the Customer Support Services industry.
• Previous experience in a customer-facing role is highly preferred for this Spanish Speaking Solutions Consultant position in Bulgaria.
• Ability to relocate to Sofia and adapt to a dynamic professional environment.
• Competitive Monthly Salary.
• Fully Paid Training.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• Modern office environment with access to international career development opportunities.
• And Much More...

Life in Bulgaria

Living and working in Bulgaria offers a unique blend of historical charm and modern urban convenience. As you settle into your new life, you will discover that Bulgaria is home to a burgeoning international community, stunning mountain ranges, and a Mediterranean-influenced climate that makes it a highly desirable destination for those seeking jobs in Bulgaria.

With a low cost of living and high quality of life, Bulgaria provides the perfect backdrop for personal and professional growth. Whether you are enjoying local culinary delights or exploring the vibrant nightlife of Sofia, you will find that relocation to Bulgaria is an enriching experience that balances career success in the Customer Support Services industry with an exceptional lifestyle.