Slovenian Speaking Solutions Consultant - Work In Sofia

Mercier Consultancy Group; United States; Remote; USD 16,000 - 31,000; Full time

Benefits offered by this job

Health Insurance

Fully Paid Relocation Package

Fully Paid Training

Monthly Performance Bonus

Career growth opportunities

Job summary

Mercier Consultancy Group in Sofia is seeking a Slovenian Speaking Solutions Consultant to join our international Customer Support Services team. This role offers relocation support and a fully paid training program to ensure a seamless transition for candidates moving to Bulgaria.

You will be the primary contact for Slovenian-speaking clients, resolve complex inquiries, keep detailed records, collaborate with internal teams, and help maintain high service standards.

Qualifications

• Slovenian language (native or fluent) required.
• Strong communication and customer-focused mindset.
• Experience in client-facing roles or tech support is advantageous.
• Professional proficiency in English for international collaboration.

Responsibilities

• Act as the primary point of contact for Slovenian-speaking clients, providing high-quality support and resolution.
• Navigate complex customer inquiries, ensuring professional communication throughout the lifecycle.
• Maintain detailed records of customer interactions to contribute to service improvements.
• Collaborate with internal teams to troubleshoot technical issues and provide effective solutions.
• Meet and exceed daily KPIs within the Customer Support Services framework.
• Represent the client brand with excellence and foster long-term loyalty.
• Stay updated on product knowledge and internal processes for accurate information delivery.

Skills

Slovenian language

Strong communication

Customer-centric mindset

English proficiency

Client-facing experience

Job description

Slovenian Speaking Solutions Consultant - Work In Sofia

Relocation support is mentioned in the posting.

Slovenian Speaking Solutions Consultant

We are currently searching for a talented individual to fill the Slovenian Speaking Solutions Consultant position in Bulgaria. This role is a unique opportunity to advance your career in the thriving Customer Support Services sector while enjoying a comprehensive support package designed for a seamless international transition.

• Act as the primary point of contact for Slovenian-speaking clients, providing high-quality support and resolution.
• Navigate complex customer inquiries, ensuring professional communication throughout the Customer Support Services lifecycle.
• Maintain detailed records of customer interactions to contribute to the continuous improvement of service standards.
• Collaborate with internal teams to troubleshoot technical issues and provide effective solutions to end-users.
• Meet and exceed daily key performance indicators (KPIs) set within the Customer Support Services framework.
• Represent the client brand with excellence, fostering long-term loyalty through empathetic and efficient service.
• Stay updated on product knowledge and internal processes to ensure accurate information delivery.
• Native or fluent Slovenian (spoken and written) is mandatory for this role.
• Strong communication skills and a customer-centric mindset tailored for the Customer Support Services industry.
• Previous experience in client-facing roles or tech support is considered a significant advantage.
• Professional proficiency in English to collaborate with an international team.
• Ability to relocate on-site to Sofia, Bulgaria for this exciting opportunity among the best Slovenian-speaking jobs.
• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel) included for those looking for Jobs in Bulgaria.
• Monthly Performance Bonus
• Opportunities for career growth and professional development in the international market.
• And Much More...

Life in Bulgaria

Sofia, the vibrant capital of Bulgaria, offers an exceptional quality of life blending historic charm with modern urban energy. Those pursuing Slovenian-speaking jobs in this city will enjoy a mild climate, beautiful parks, and a welcoming culture, making Bulgaria an ideal destination for professionals seeking growth. With its growing status as a tech hub, living in Bulgaria provides a perfect balance of professional challenge and leisure.

Relocating to Bulgaria with our full support allows you to focus on your success while enjoying local delicacies and a thriving social scene. Bulgaria consistently ranks as one of the most affordable and comfortable places to live in Europe, and this Slovenian Speaking Solutions Consultant position in Bulgaria puts you at the heart of this dynamic, growing country.