Slovak Speaking Solutions Consultant - Work In Sofia

Mercier Consultancy Group; United States; Remote; USD 18,000 - 30,000; Full time

Benefits offered by this job

Fully Paid Relocation Package (flight,

flight, transfer, hotel

Fully Paid Training

Health Insurance

Monthly Performance Bonus

Clear career progression paths

Job summary

Mercier Consultancy Group is seeking a Slovak-speaking Solutions Consultant to join its international client-support team in Bulgaria. You will handle inquiries by phone, email and live chat, translating technical solutions into clear guidance for Slovak-speaking customers, and collaborate with global colleagues to optimize support workflows.

A relocation package, language-driven role, and career growth await.

Qualifications

• Native or fluent Slovak (spoken and written).
• Proven experience in Customer Support Services or a client-facing role.
• Willingness to relocate to Bulgaria.
• Strong problem-solving and communication skills.
• Comfortable in a multicultural environment.

Responsibilities

• Act as the primary point of contact for clients, providing expert assistance in the Customer Support Services sector.
• Resolve complex inquiries through phone, email, and live chat while maintaining the highest service standards.
• Translate technical solutions into clear, actionable advice for our Slovak-speaking customer base.
• Collaborate with international teams to optimize support workflows and improve overall service efficiency.
• Identify recurring customer needs to provide feedback for internal service improvements.
• Maintain detailed documentation of all customer interactions within our CRM systems.
• Ensure all interactions reflect the premium quality associated with Mercier Consultancy Group and our partners.
• Native or fluent Slovak (spoken and written) is mandatory for this role.
• Proven experience in Customer Support Services or a client-facing consultative role.
• Strong problem-solving mindset and a passion for delivering excellence in every interaction.
• Excellent communication skills and the ability to thrive in a multicultural professional environment.
• Commitment to relocating for this exciting Slovak Speaking Solutions Consultant position in Bulgaria.

Job description

Relocation support is mentioned in the posting.

Slovak Speaking Solutions Consultant

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class career opportunities across Europe. As experts in specialized staffing, we take pride in facilitating life-changing career moves, such as this Slovak Speaking Solutions Consultant position in Bulgaria.

We are currently sourcing exceptional professionals for a Slovak Speaking Solutions Consultant position in Bulgaria within the thriving Customer Support Services industry. This role offers the perfect blend of professional growth and an international lifestyle, making it one of the most attractive Slovak-speaking jobs currently available on the market.

• Act as the primary point of contact for clients, providing expert assistance in the Customer Support Services sector.
• Resolve complex inquiries through phone, email, and live chat while maintaining the highest service standards.
• Translate technical solutions into clear, actionable advice for our Slovak-speaking customer base.
• Collaborate with international teams to optimize support workflows and improve overall service efficiency.
• Identify recurring customer needs to provide feedback for internal service improvements.
• Maintain detailed documentation of all customer interactions within our CRM systems.
• Ensure all interactions reflect the premium quality associated with Mercier Consultancy Group and our partners.
• Native or fluent Slovak (spoken and written) is mandatory for this role.
• Proven experience in Customer Support Services or a client-facing consultative role.
• Strong problem-solving mindset and a passion for delivering excellence in every interaction.
• Excellent communication skills and the ability to thrive in a multicultural professional environment.
• Commitment to relocating for this exciting Slovak Speaking Solutions Consultant position in Bulgaria.
• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• Clear career progression paths within the Customer Support Services industry.
• And Much More...

Life in Bulgaria

Sofia, Bulgaria, is a vibrant, modern capital city that seamlessly blends historic charm with a dynamic, youthful atmosphere. When searching for jobs in Bulgaria, you will find that the city offers a wonderful Mediterranean-influenced climate, beautiful mountain scenery, and a rich cultural scene that makes it a top destination for expatriates. Living here means enjoying a high quality of life with a low cost of living, allowing you to maximize your earnings while exploring all that Bulgaria has to offer.

With our comprehensive relocation package, starting your new life in Bulgaria is effortless. From the moment you arrive, you will experience the welcoming local culture, exceptional culinary scene, and the friendly international community that has made Bulgaria one of the fastest-growing hubs for Slovak-speaking jobs. Join our team and discover why so many professionals choose to build their careers in this beautiful country.