Spanish-Speaking Social Media Moderator (Contract)

Social Factor; Colorado; Remote; USD 22,000 - 39,000; Part time

Job summary

Social Factor is seeking project-based, temporary, or part-time moderators with native Spanish language skills to build and grow online communities for major brands. Work may be 24/7; you may fit early-morning or late-night shifts as needed.

We hire across many states and welcome US-based or UK-based applicants for moderator roles in English and Spanish. Live moderation experience and platform familiarity are valued highly.

Qualifications

• Native-level understanding of Spanish language.
• Deep understanding of language pop culture, nomenclature, and slang.
• Able to mirror brand voice and engage with users.
• Previous social media moderation experience required; live stream moderation a plus.
• Sprinklr, Khoros, and Sprout Social experience are a plus.
• Excellent organizational and multitasking abilities; follow clear guidelines/workflows.
• Excellent verbal and written communication skills; mirror voice/tone of brands.
• Strong willingness to learn and think critically; proactive approach.
• High energy with ability to multitask in a dynamic organization.
• Interact with users in real-time; engage and troubleshoot as needed.
• Knowledge of major social platforms: YouTube, Facebook, X, Instagram, LinkedIn, etc.
• Personal computer: Windows 10 and macOS 12.x; fast internet (≥150 Mbps).

Responsibilities

• Develop and nurture digital communities for leading brands as opportunities arise.
• Moderate live discussions, enforce guidelines, and maintain brand voice.
• Engage with users in real-time across multiple platforms.
• Collaborate with teams to adapt to client needs and workflows.
• Provide fast, accurate responses and problem-solving in high-traffic environments.

Skills

Spanish (native)

Social media moderation

Communication skills

Live stream moderation

Brand voice adaptation

Multitasking

Critical thinking

Real-time engagement

User interaction

Platform knowledge (YouTube, Facebook,

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking project-based, temporary, or part-time moderators with native Spanish language skills to build and grow online communities for major brands. Work may be 24/7; you may fit early-morning or late-night shifts as needed.

We hire across many states and welcome US-based or UK-based applicants for moderator roles in English and Spanish. Live moderation experience and platform familiarity are valued highly.