Spanish-Speaking Product Support Specialist

Garmin; Tucson (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

Garmin in Tucson, AZ is seeking a full‑time Product Support Specialist - Spanish to help customers with basic technical support for Garmin’s consumer products. You will handle calls, emails, chats and web inquiries, answer questions, and escalate issues for resolution as needed.

The role emphasizes timely problem solving, documentation, and collaboration with teammates to ensure customers get back to their passion quickly.

Qualifications

• High School Diploma or GED.
• Demonstrated customer service expertise.
• Proficient verbal, written and interpersonal communication skills.
• Fluency in Spanish.

Responsibilities

• Resolve basic customer concerns about Garmin products via phone, email, chat, and social media.
• Document work in an organized and timely manner.
• Provide support in Spanish and escalate issues when necessary.
• Maintain professional interactions with customers and teammates.

Skills

Customer service

Spanish fluency

Communication skills

Technical aptitude

Problem solving

Time management

Education

High School Diploma or GED

Job description

Garmin in Tucson, AZ is seeking a full‑time Product Support Specialist - Spanish to help customers with basic technical support for Garmin’s consumer products. You will handle calls, emails, chats and web inquiries, answer questions, and escalate issues for resolution as needed.

The role emphasizes timely problem solving, documentation, and collaboration with teammates to ensure customers get back to their passion quickly.