Spanish-Speaking Personal Injury Case Manager

Bana Law, Pc; Los Angeles (CA); Sur place; USD 41 000 - 76 000; Plein temps

Résumé du poste

BANA LAW, PC is seeking an experienced Personal Injury Case Manager to join our in-office team in Los Angeles. You will manage an active personal injury caseload, coordinate medical treatment, and support attorneys to maximize case value and client satisfaction.

Ideal candidates are highly organized, proactive problem-solvers with strong communication skills and fluency in Spanish. Experience with Filevine and a client-first approach is required for success in our fast-paced environment.

Qualifications

• 1–5 years of case management experience in plaintiff-side personal injury law.
• Fluent in Spanish.
• Experience coordinating medical treatment.
• Proficiency with Filevine or similar legal case management software.
• Excellent written and verbal communication skills.
• Exceptional organizational abilities and attention to detail.
• Ability to manage competing priorities and deadlines in a fast-paced environment.

Responsabilités

• Serve as a primary point of contact for clients, providing regular case updates and ensuring a positive client experience.
• Conduct comprehensive client intake interviews and gather essential case information.
• Perform thorough case investigations, including identifying potential defendants, license plate searches, surveillance footage, and collecting supporting evidence.
• Respond promptly and professionally to client inquiries, concerns, and requests.
• Maintain consistent communication with clients throughout the case lifecycle.
• Coordinate medical appointments, diagnostic testing, and ongoing treatment for clients.
• Identify and coordinate with qualified medical providers within the firm's approved network.
• Obtain, review, and summarize medical records and billing documentation.
• Identify treatment gaps, documentation inconsistencies, and other issues that may impact case value.
• Maintain communication with medical providers to ensure timely receipt of records and continuity of care.
• Monitor case progression and proactively address potential delays.
• Manage an active caseload while maintaining accurate, organized case files.
• Utilize Filevine or similar software to document activity, track deadlines, and manage tasks.
• Collaborate with attorneys and support staff to resolve case-related challenges.

Connaissances

Case management

Spanish language

Client-focused

Communication skills

Organizational skills

Outils

Filevine

Description du poste

BANA LAW, PC is seeking an experienced Personal Injury Case Manager to join our in-office team in Los Angeles. You will manage an active personal injury caseload, coordinate medical treatment, and support attorneys to maximize case value and client satisfaction.

Ideal candidates are highly organized, proactive problem-solvers with strong communication skills and fluency in Spanish. Experience with Filevine and a client-first approach is required for success in our fast-paced environment.