Bilingual Personal Injury Case Manager (In-Office, LA)

JBA International; Santa Monica (CA); On-site; USD 85,000 - 121,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Life insurance

PTO

Tuition reimbursement

Vision insurance

Job summary

JBA International is seeking a Personal Injury Case Manager (Bilingual) for an in-office role in Los Angeles, CA. The ideal candidate has 2+ years of personal injury case management, is fluent in English and Spanish, and brings strong customer service skills to advocate for accident victims.

As a full-time team member, you will manage pre-litigation files from A to Z, coordinate medical care and appointments, handle insurance claims and property damage resolution, and explain procedures.

Qualifications

• 2+ years in personal injury case management.
• Bilingual in English/Spanish as required.
• Strong customer service skills.

Responsibilities

• Manage pre-litigation files from A-Z
• Deliver exceptional customer service
• Handle insurance claims and property damage resolution
• Coordinate client medical care and appointments
• Assist with procedural explanations and documentation
• Monitor case progress, review records, and prepare demand files

Skills

PI case management

Bilingual (English/Spanish)

Customer service

Job description

JBA International is seeking a Personal Injury Case Manager (Bilingual) for an in-office role in Los Angeles, CA. The ideal candidate has 2+ years of personal injury case management, is fluent in English and Spanish, and brings strong customer service skills to advocate for accident victims.

As a full-time team member, you will manage pre-litigation files from A to Z, coordinate medical care and appointments, handle insurance claims and property damage resolution, and explain procedures.