Spanish-Speaking Patient Accounts Collector

Fresenius Medical Care; Oregon; Hybrid; USD 32,000 - 45,000; Full time

Job summary

Fresenius Medical Care is seeking a Patient Account Representative - Collections in Oregon. The role focuses on ensuring timely claim payments and reducing bad debt while delivering excellent customer service to patients and vendors.

A Spanish-speaking ability is required to communicate with customers effectively. The position requires 1–2 years of related experience, a high school diploma, and solid computer skills.

Qualifications

• 1-2 years' related experience.
• General computer skills with word processing, spreadsheet, and email applications.
• Detail oriented with good analytical and organizational skills.
• Good interpersonal skills with the ability to work cohesively within a team.
• Excellent oral and written communication with customers and management.

Responsibilities

• Identify and resolve routine outstanding claims.
• Generate and analyze reports and work lists to resolve patient account issues.
• Assist in the resolution of outstanding payments from past due accounts.
• Ensure timely receipt of claim payments and reconcile data accordingly.
• Perform responsibilities in compliance with company policies and document activities.
• May serve as a point of contact for customers and vendors.
• May mentor other staff and assist with various projects as assigned.

Skills

Customer service

Communication

Teamwork

Attention to detail

Microsoft Office (Word/Excel)

Education

High School Diploma

Tools

Word processing

Spreadsheet

Email applications

Job description

Fresenius Medical Care is seeking a Patient Account Representative - Collections in Oregon. The role focuses on ensuring timely claim payments and reducing bad debt while delivering excellent customer service to patients and vendors.

A Spanish-speaking ability is required to communicate with customers effectively. The position requires 1–2 years of related experience, a high school diploma, and solid computer skills.