Spanish-Speaking Neighbor Support Coordinator

Atlanta Community Food Bank; Atlanta (GA); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Atlanta Community Food Bank seeks a Communications Center Coordinator to provide neighbor-focused service, coordinate appointments across multiple Community Food Centers, and manage food deliveries with partners like Amazon and DoorDash. The role emphasizes compassionate, responsive problem-solving and effective use of multiple platforms.

The position supports delivery programs and partner relations, requiring strong listening and organizational skills to ensure timely assistance for neighbors

Qualifications

• Exceptional customer service and empathy in interactions.
• Comfort coordinating appointments and deliveries.
• Ability to navigate multiple platforms (Excel, K-Launch, Amazon, DoorDash).
• Strong communication and problem-solving skills.

Responsibilities

• Serve as primary point of contact for neighbors via phone, providing compassionate support.
• Schedule appointments for four Community Food Centers in Atlanta, Marietta, Jonesboro, Stone Mountain.
• Coordinate food deliveries with Amazon and DoorDash drivers.
• Maintain delivery records and update systems to ensure accurate data.

Skills

Customer Focus

Decision Making

Accountability

Navigate Change

Tools

Excel

K-Launch

Amazon

DoorDash

Job description

Atlanta Community Food Bank seeks a Communications Center Coordinator to provide neighbor-focused service, coordinate appointments across multiple Community Food Centers, and manage food deliveries with partners like Amazon and DoorDash. The role emphasizes compassionate, responsive problem-solving and effective use of multiple platforms.

The position supports delivery programs and partner relations, requiring strong listening and organizational skills to ensure timely assistance for neighbors