Community Resource Center Coordinator & Volunteer Lead

Houston Food Bank; Houston, Northern (TX, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Houston Food Bank seeks a Community Resource Representative to coordinate volunteers, support neighbors, and ensure safe food handling within the pantry. You will supervise volunteers, maintain inventory, and help the center operate smoothly.

Responsibilities include training staff, generating routine metrics, and ensuring resources are readily available to clients. The role requires teamwork, attention to detail, and a focus on efficient, compliant operations.

Qualifications

• High School Diploma or GED.
• 2+ years of customer service experience.
• Bilingual English/Spanish preferred.

Responsibilities

• Greet, train, and supervise volunteers.
• Oversee program and partner operations ensuring compliance with regulations, policies, and procedures.
• Maintain pantry stock and rotate products; manage inventory and reduce waste.
• Compile monthly metrics and prepare pantry activity reports.
• Ensure educational resources and materials are accessible to the community.
• Maintain clean and safe storage areas and operate equipment as needed.
• Collaborate with team members to improve Community Resource Center efficiency.

Skills

Excel

Customer service

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

Pallet jacks

Forklift

Job description

Houston Food Bank seeks a Community Resource Representative to coordinate volunteers, support neighbors, and ensure safe food handling within the pantry. You will supervise volunteers, maintain inventory, and help the center operate smoothly.

Responsibilities include training staff, generating routine metrics, and ensuring resources are readily available to clients. The role requires teamwork, attention to detail, and a focus on efficient, compliant operations.