Spanish Speaking Customer Experts for Miele - Work Remote In Greece

Employers from Greece; United States; Remote; USD 27,000 - 36,000; Full time

Benefits offered by this job

Competitive salary with bonus

2 extra salaries per year

Fully paid relocation package

Monthly performance bonus

Fully paid training

Comprehensive health insurance

Career progression opportunities

Job summary

Mercier Consultancy Group is seeking a Spanish Speaking Customer Expert for Miele in Greece. This role focuses on delivering premium support for high-end consumer electronics, handling inquiries across phone, email, and chat, and guiding customers through product features and maintenance.

The ideal candidate communicates in Spanish and English, holds EU work rights for Greece, and thrives in a remote work setting while delivering top-tier customer service.

Qualifications

• Native or fluent Spanish (spoken and written) is required for this role.
• Valid EU passport or work permit for residency in Greece.
• Strong communication skills and a passion for technology and premium electronics.
• Proficiency in English for internal training and collaboration.
• Ability to adapt to a remote work environment while maintaining high performance.
• Prior experience in customer service or technical support is advantageous.

Responsibilities

• Provide premium-level support to customers regarding Miele appliances.
• Troubleshoot technical inquiries and guide on product features and maintenance.
• Manage phone, email, and live chat communications with high service standards.
• Maintain knowledge of the latest consumer electronics innovations for accurate advice.
• Process service requests and warranty inquiries efficiently.
• Build brand loyalty with personalized interactions for Spanish-speaking clients.
• Collaborate with internal teams to escalate complex issues.

Skills

Spanish fluency

EU work permit

Communication skills

English proficiency

Remote work ability

Customer service experience

Job description

at Mercier Consultancy Group

Spanish Speaking Customer Experts for Miele

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations across the European landscape. We pride ourselves on our bespoke approach to career development and our ability to facilitate seamless transitions for professionals seeking high-impact careers in the vibrant BPO and consumer electronics sectors.

Job Overview

We are currently scouting for exceptional talent to join our team as Spanish Speaking Customer Experts for Miele in Greece. This is a unique opportunity to represent a prestigious brand in the consumer electronics industry while enjoying the Mediterranean lifestyle through our comprehensive support for jobs in Greece.

Key Responsibilities

• Provide premium-level support to customers regarding Miele’s high-end consumer electronics appliances.
• Troubleshoot technical inquiries and provide expert guidance on product features and maintenance.
• Manage communication via multiple channels including telephone, email, and live chat, ensuring the highest standards of service.
• Maintain comprehensive knowledge of the latest innovations within the consumer electronics market to offer accurate advice.
• Process service requests and warranty inquiries with efficiency and precision.
• Build brand loyalty by delivering personalized and professional interactions tailored to Spanish-speaking clients.
• Collaborate with internal teams to elevate complex technical issues to the appropriate departments.

Requirements

• Native or fluent Spanish (spoken and written) is mandatory for this Spanish Speaking Customer Experts for Miele position in Greece.
• Valid EU passport or work permit allowing residency in Greece.
• Strong communication skills and a passion for technology and premium consumer electronics.
• Proficiency in English to participate in internal training and team collaboration.
• Ability to adapt to a remote work environment while maintaining high performance.
• Prior experience in customer service or technical support is considered a strong advantage for those seeking Spanish-speaking jobs.

Benefits

What We Offer

• Competitive Monthly Salary with a generous bonus structure.
• 2 Extra Salaries Per Year (13th and 14th salary), a standard benefit in the Greece professional sector.
• Fully Paid Relocation Package (flight, transfer, and initial hotel stay) to ensure a smooth transition to your new life.
• Monthly Performance Bonus opportunities.
• Fully Paid Training on Miele’s state-of-the‑art consumer electronics portfolio.
• Comprehensive Health Insurance coverage.
• Access to professional development and career progression within Mercier Consultancy Group.

Life in Greece

Embarking on a career journey in Greece offers an unparalleled quality of life, characterized by a world‑famous climate and deep historical culture. Choosing one of our Spanish‑speaking jobs means embracing the vibrant spirit of the Mediterranean, where you can enjoy world‑class hospitality and a relaxed pace of life. Whether you are living in the heart of Athens or another beautiful city, Greece provides the perfect backdrop for personal and professional growth.

Our fully paid relocation package removes the barriers to moving, allowing you to settle into your new home in Greece with ease. Experience the world‑renowned cuisine, explore breathtaking landscapes, and join a diverse community of professionals. When it comes to jobs in Greece, our partnership with premium brands ensures you have the best possible start to your international adventure.