Spanish-Speaking Inside Sales Rep – Healthcare Admissions

Kaizen Lab Inc.; Philadelphia (Philadelphia County); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Competitive base salary

Uncapped commission

Full-time position

Job summary

All American Home Care is seeking an experienced Inside Sales Representative to join our growing team. In this role, you'll be the first point of contact for families seeking home care services, guiding them through the admissions process with professionalism, urgency, and compassion.

You'll answer inbound inquiries, conduct intake calls, verify insurance, educate families on services, and move cases toward Start of Care while maintaining accurate Zoho CRM records and coordinating with clinical

Qualifications

• Minimum of 2 years of inside sales, admissions, healthcare intake, or related experience.
• Excellent communication and relationship-building skills.
• Strong organizational and multitasking abilities.
• Experience using CRM software (Zoho CRM preferred).
• Experience with Medicaid/Medicare/MCOs or healthcare admissions preferred.
• Bilingual English/Spanish strongly preferred.

Responsibilities

• Answer inbound inquiries from prospective clients and referral sources
• Conduct intake calls to understand families' care needs
• Verify insurance eligibility (Medicaid, Medicare, MCOs, commercial)
• Educate families on home care services and admissions process
• Follow up to move cases toward Start of Care
• Maintain accurate documentation in Zoho CRM
• Coordinate with Recruitment, Coordination, and Clinical teams for timely case activation
• Manage high volume calls with exceptional customer service

Skills

Inside sales

Customer relationships

Excellent communication

Organization

Bilingual English/Spanish

Tools

Zoho CRM

Job description

All American Home Care is seeking an experienced Inside Sales Representative to join our growing team. In this role, you'll be the first point of contact for families seeking home care services, guiding them through the admissions process with professionalism, urgency, and compassion.

You'll answer inbound inquiries, conduct intake calls, verify insurance, educate families on services, and move cases toward Start of Care while maintaining accurate Zoho CRM records and coordinating with clinical