Spanish Speaking Entertainment Services Advisor -Remote in Greece

Employers from Greece; United States; Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Monthly performance bonus

Fully paid training

Fully paid relocation package ( flight

Health Insurance

Private Health Insurance

2 extra salaries per year

And Much More...

Job summary

Patrique Mercier Recruitment FR is seeking a Spanish-speaking Entertainment Services Advisor with a passion for the entertainment industry and top-notch customer service. You will be the primary contact for Spanish-speaking clients, guiding them through events, activities, and reservations to ensure memorable experiences.

Ideal candidates bring bilingual Spanish and English skills, relevant customer service experience in entertainment or hospitality, and a proactive, client-focused approach to

Qualifications

• Fluency in Spanish and English required; other languages a plus.
• Experience in customer service, preferably within entertainment or hospitality.
• Excellent communication and client-focused mindset.

Responsibilities

• Assist Spanish-speaking customers with entertainment inquiries and reservations.
• Provide multi-channel customer support and address questions and concerns.
• Offer tailored recommendations based on client interests.
• Process bookings and ensure clear communication of arrangements.
• Stay informed on industry trends to enhance experiences.
• Collaborate with team to resolve issues and improve service quality.
• Collect and analyze customer feedback to drive improvements.

Skills

Spanish fluency

English fluency

Customer service

Communication skills

Problem solving

Job description

Patrique Mercier Recruitment FR is excited to announce a vacancy for the role of Spanish Speaking Entertainment Services Advisor. This position is tailored for enthusiastic individuals who possess a strong passion for entertainment and outstanding customer service. In this role, you will serve as a key point of contact for Spanish-speaking clients, assisting them in exploring a variety of entertainment options and ensuring their experiences are enjoyable and seamless.

Key Responsibilities

• Provide assistance to Spanish-speaking customers regarding entertainment inquiries, offering insights into events, activities, and reservations.
• Deliver exceptional customer support via multiple communication platforms, effectively addressing questions and concerns.
• Leverage your knowledge of the entertainment industry to provide tailored recommendations based on client interests.
• Handle and process bookings with precision, ensuring all arrangements are thoroughly communicated to clients.
• Remain informed about industry trends and new entertainment opportunities to enrich customer experiences.
• Work closely with team members to resolve client issues and enhance service quality.
• Collect and analyze customer feedback to support continuous service improvement.

Requirements

• Fluency in Spanish and English is required; knowledge of additional languages is a plus.
• Previous experience in customer service, ideally within the entertainment or hospitality fields.
• Excellent communication skills with a strong commitment to providing outstanding customer experiences.
• Proactive problem-solving abilities and a client-focused mindset.
• Detail-oriented with superior organizational capabilities.
• Able to work both independently and collaboratively as part of a team.
• A genuine passion for the entertainment industry and commitment to enhancing client satisfaction.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...