Spanish-Speaking Cyber Security Support Specialist

Employers from Greece; United States; Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Relocation package

Performance bonus

Health insurance

Paid training

13th and 14th salaries

Career growth opportunities

Job summary

Mercier Consultancy Group is seeking a Spanish-speaking Customer Expert for Cyber Security in Greece. You will join a high-impact team protecting digital infrastructure in Athens, delivering expert security guidance to Spanish-speaking clients.

Lead and monitor security incidents, collaborate with global teams, and educate clients on risk mitigation during technical consultations. This role emphasizes customer-centric service and proactive defense in a dynamic environment.

Qualifications

• Fluent or native Spanish (written and spoken).
• Strong English competence for international collaboration.
• Excellent analytical and problem-solving abilities.
• Customer-focused mindset with strong communication.

Responsibilities

• Provide high-level technical support and security guidance to Spanish-speaking clients on cyber security protocols.
• Monitor and analyze security alerts to proactively defend against threats.
• Communicate clearly with enterprise partners to resolve incidents promptly.
• Document security interactions and troubleshooting steps in knowledge base.
• Collaborate with international cybersecurity teams on emerging threats and defenses.
• Ensure clients’ security software is correctly implemented and optimized.

Skills

Spanish fluency

English proficiency

Customer-centric

Analytical skills

Job description

Mercier Consultancy Group is seeking a Spanish-speaking Customer Expert for Cyber Security in Greece. You will join a high-impact team protecting digital infrastructure in Athens, delivering expert security guidance to Spanish-speaking clients.

Lead and monitor security incidents, collaborate with global teams, and educate clients on risk mitigation during technical consultations. This role emphasizes customer-centric service and proactive defense in a dynamic environment.