Spanish-Speaking Tech & Sales Support Specialist

Employers from Greece; United States; Remote; USD 31,000 - 50,000; Full time

Benefits offered by this job

Relocation package

13th and 14th salary

Performance bonus

Health insurance

Training program

Team-building events

Job summary

Mercier Consultancy Group in Greece is seeking Spanish-speaking professionals for a dynamic role that combines customer support, tech assistance, sales and digital expertise. You will deliver world-class service to a diverse international client base, troubleshoot technical issues, and contribute to growth while collaborating across teams.

You will join a premium services provider with relocation support and ongoing training, enabling you to advance in the global Customer Support Services sector.

Qualifications

• Native or fluent Spanish (spoken and written).
• Professional proficiency in English to navigate internal systems and collaboration.
• Proven experience in Customer Support Services, tech support, or a consultative sales role.
• Strong problem-solving skills and a high degree of digital literacy.
• Excellent communication skills with the ability to empathize with customer needs.

Responsibilities

• Deliver world-class support to customers via phone, email, and live chat within the Customer Support Services industry.
• Provide technical troubleshooting and digital guidance to Spanish-speaking users, ensuring seamless resolution of issues.
• Drive sales targets by identifying opportunities and providing professional consultations to existing and prospective clients.
• Maintain detailed customer records and ensure high levels of satisfaction in all digital interactions.
• Collaborate with international teams to optimize communication strategies and service standards.
• Stay updated on product developments and digital trends to provide expert advice to our diverse client base.
• Represent our premium brand with professionalism and cultural sensitivity in every interaction.

Skills

Spanish fluency

English proficiency

Customer support

Digital literacy

Communication skills

Job description

Mercier Consultancy Group in Greece is seeking Spanish-speaking professionals for a dynamic role that combines customer support, tech assistance, sales and digital expertise. You will deliver world-class service to a diverse international client base, troubleshoot technical issues, and contribute to growth while collaborating across teams.

You will join a premium services provider with relocation support and ongoing training, enabling you to advance in the global Customer Support Services sector.