Spanish Speaking Customer Expert for Cyber Security - Work In Athens, Greece

Employers from Greece; United States; Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Relocation package

Performance bonus

Health insurance

Paid training

13th and 14th salaries

Career growth opportunities

Job summary

Mercier Consultancy Group is seeking a Spanish-speaking Customer Expert for Cyber Security in Greece. You will join a high-impact team protecting digital infrastructure in Athens, delivering expert security guidance to Spanish-speaking clients.

Lead and monitor security incidents, collaborate with global teams, and educate clients on risk mitigation during technical consultations. This role emphasizes customer-centric service and proactive defense in a dynamic environment.

Qualifications

• Fluent or native Spanish (written and spoken).
• Strong English competence for international collaboration.
• Excellent analytical and problem-solving abilities.
• Customer-focused mindset with strong communication.

Responsibilities

• Provide high-level technical support and security guidance to Spanish-speaking clients on cyber security protocols.
• Monitor and analyze security alerts to proactively defend against threats.
• Communicate clearly with enterprise partners to resolve incidents promptly.
• Document security interactions and troubleshooting steps in knowledge base.
• Collaborate with international cybersecurity teams on emerging threats and defenses.
• Ensure clients’ security software is correctly implemented and optimized.

Skills

Spanish fluency

English proficiency

Customer-centric

Analytical skills

Job description

Spanish Speaking Customer Expert for Cyber Security

at Mercier Consultancy Group

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for connecting top-tier talent with industry-leading organizations across Europe. We specialize in bespoke recruitment solutions for the BPO and technology sectors, ensuring that every placement drives excellence and professional growth.

Job Overview

We are currently seeking a dedicated professional for the Spanish Speaking Customer Expert for Cyber Security position in Greece to join a high-impact cybersecurity defense team. This is a unique opportunity to play a vital role in protecting digital infrastructure while living and working in the historic, vibrant city of Athens.

Key Responsibilities

• Provide high-level technical support and security guidance to Spanish-speaking clients regarding sophisticated cyber security protocols.
• Monitor and analyze security alerts, ensuring proactive defense against potential digital vulnerabilities.
• Maintain clear, professional communication with enterprise partners to resolve cybersecurity incidents promptly.
• Document all security interactions and troubleshooting steps within the internal knowledge base to improve organizational efficiency.
• Collaborate with international cybersecurity teams to stay updated on emerging global threats and defensive tactics.
• Act as a primary point of contact for clients, ensuring their security software solutions are effectively implemented and optimized.
• Promote security best practices and educate users on risk mitigation strategies during technical consultations.

Requirements

• Native or fluent Spanish (spoken and written) is mandatory for this role.
• Strong proficiency in English to collaborate within our international team environment.
• Valid EU passport (mandatory) to facilitate employment in Greece.
• A passionate interest in the cybersecurity industry and a commitment to protecting client digital assets.
• Excellent analytical skills combined with a customer-centric mindset to ensure satisfaction in this Spanish Speaking Customer Expert for Cyber Security position in Greece.

Benefits

What We Offer

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary)
• Monthly Performance Bonus
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation)
• Comprehensive Paid Training on cutting-edge cybersecurity software
• Full Health Insurance coverage
• Exceptional career growth opportunities among the best jobs in Greece
• And Much More...

Life in Greece

Choosing to pursue one of our Spanish-speaking jobs in Greece means embracing a life of sunshine, history, and Mediterranean charm. Greece offers an unparalleled quality of life, where the balance between a demanding cybersecurity career and a relaxing coastal lifestyle is perfectly attainable.

Whether you are exploring the ancient ruins of Athens, enjoying world-class cuisine, or traveling to nearby islands, life in Greece provides endless enrichment. Our relocation package ensures a smooth transition to your new home, allowing you to settle into one of the most exciting job markets in Europe with complete peace of mind.