Portuguese-Speaking Cybersecurity Customer Expert | Greece

Mercier Consultancy Group; United States; Remote; USD 31,000 - 47,000; Full time

Benefits offered by this job

Competitive Monthly Salary

13th and 14th salary bonus

Fully Paid Training on Cybersecurity

Health Insurance

Fully Paid Relocation Package

Monthly Performance Bonus

Vibrant professional environment

Job summary

Mercier Consultancy Group in Greece is seeking a Portuguese-speaking Cybersecurity Customer Expert to provide high-level client support and security guidance. You will protect users and systems while addressing complex threats and working with international teams.

The role requires native Portuguese, fluency in English, and a valid EU work permit for Greece. Relocation and comprehensive benefits are offered within a dynamic, tech-focused environment.

Qualifications

• Native or fluent Portuguese (spoken and written)
• Excellent English communication skills
• Strong analytical mindset for complex technical problems
• Interest or background in cybersecurity or technical support
• Ability to work under pressure and resolve issues quickly

Responsibilities

• Provide high-level assistance to clients on cybersecurity software, protocols, and best practices
• Analyze and troubleshoot security vulnerabilities to protect clients
• Stay updated on evolving cybersecurity threats and communicate them clearly
• Handle technical escalations professionally to ensure swift resolutions
• Collaborate with international security teams to document incidents and improve defenses
• Ensure all interactions comply with security and data privacy regulations
• Educate end-users on safe digital behaviors to prevent breaches

Job description

Mercier Consultancy Group in Greece is seeking a Portuguese-speaking Cybersecurity Customer Expert to provide high-level client support and security guidance. You will protect users and systems while addressing complex threats and working with international teams.

The role requires native Portuguese, fluency in English, and a valid EU work permit for Greece. Relocation and comprehensive benefits are offered within a dynamic, tech-focused environment.