Portuguese-Speaking Cybersecurity Support (Relocation)

Employers from Greece; United States; À distance; USD 34 000 - 47 000; Plein temps

Avantages offerts par ce poste

Competitive salary

13th salary

14th salary

Fully paid training

Health insurance

Relocation package

Monthly bonus

Vibrant environment

Résumé du poste

Mercier Consultancy Group in Greece seeks a Portuguese Speaking Cybersecurity Customer Expert. You will provide specialized support for cybersecurity software, guidance to users, and contribute to protecting clients and systems in a complex threat landscape.

The role requires native/fluent Portuguese, strong English, and an interest in cybersecurity. You will work with international teams, handle technical escalations, and benefit from fully paid training, relocation support, and performance

Qualifications

• Portuguese language fluency is required (spoken and written).
• Strong English communication skills for a diverse team.
• Background in cybersecurity or technical support is preferred.
• Analytical problem-solving under pressure.
• Experience delivering high-quality customer guidance.

Responsabilités

• Provide high-level customer support on cybersecurity software and practices.
• Analyze and troubleshoot security issues to protect clients.
• Stay informed on evolving cybersecurity threats and communicate them clearly.
• Handle escalations professionally to ensure fast resolutions.
• Collaborate with global security teams to document incidents.
• Ensure interactions comply with data privacy regulations.
• Educate users on safe digital behaviors to prevent breaches.

Connaissances

Portuguese (native/fluent)

English proficiency

Analytical mindset

Customer support experience

Description du poste

Mercier Consultancy Group in Greece seeks a Portuguese Speaking Cybersecurity Customer Expert. You will provide specialized support for cybersecurity software, guidance to users, and contribute to protecting clients and systems in a complex threat landscape.

The role requires native/fluent Portuguese, strong English, and an interest in cybersecurity. You will work with international teams, handle technical escalations, and benefit from fully paid training, relocation support, and performance