Portuguese Speaking Cybersecurity Customer Experts - Work In Athens, Greece

Employers from Greece; United States; Remote; USD 34,000 - 47,000; Full time

Benefits offered by this job

Competitive salary

13th salary

14th salary

Fully paid training

Health insurance

Relocation package

Monthly bonus

Vibrant environment

Job summary

Mercier Consultancy Group in Greece seeks a Portuguese Speaking Cybersecurity Customer Expert. You will provide specialized support for cybersecurity software, guidance to users, and contribute to protecting clients and systems in a complex threat landscape.

The role requires native/fluent Portuguese, strong English, and an interest in cybersecurity. You will work with international teams, handle technical escalations, and benefit from fully paid training, relocation support, and performance

Qualifications

• Portuguese language fluency is required (spoken and written).
• Strong English communication skills for a diverse team.
• Background in cybersecurity or technical support is preferred.
• Analytical problem-solving under pressure.
• Experience delivering high-quality customer guidance.

Responsibilities

• Provide high-level customer support on cybersecurity software and practices.
• Analyze and troubleshoot security issues to protect clients.
• Stay informed on evolving cybersecurity threats and communicate them clearly.
• Handle escalations professionally to ensure fast resolutions.
• Collaborate with global security teams to document incidents.
• Ensure interactions comply with data privacy regulations.
• Educate users on safe digital behaviors to prevent breaches.

Skills

Portuguese (native/fluent)

English proficiency

Analytical mindset

Customer support experience

Job description

at Mercier Consultancy Group

Portuguese Speaking Cybersecurity Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging the gap between top-tier global talent and industry-leading organizations. As we continue to expand our footprint, we are proud to offer exclusive opportunities for those seeking impactful jobs in Greece within the high-stakes world of digital security.

Job Overview

We are currently sourcing exceptional talent for a Portuguese Speaking Cybersecurity Customer Experts position in Greece. In this vital role, you will act as a guardian of digital trust, providing specialized customer support and security guidance to protect users and systems in an increasingly complex cyber landscape.

Key Responsibilities

• Provide high-level assistance to clients regarding cybersecurity software, protocols, and best practices.
• Analyze and troubleshoot potential security vulnerabilities to ensure optimal client protection.
• Maintain a deep understanding of evolving cybersecurity threats to provide proactive, expert-level communication.
• Handle technical escalations with professionalism, ensuring swift resolution and customer satisfaction.
• Collaborate with international security teams to document incidents and improve internal defensive strategies.
• Ensure all interactions follow strict security compliance and data privacy regulations.
• Educate end-users on safe digital behaviors to prevent common security breaches.

Requirements

• Native or fluent Portuguese (spoken and written) is mandatory for this role.
• Valid EU passport or work permit allowing residency and employment in Greece.
• Proven interest or background in the Cybersecurity industry or technical support sectors.
• Strong analytical mindset with the ability to solve complex technical problems under pressure.
• Excellent communication skills in English to operate effectively within our diverse team.

Benefits

What We Offer

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary bonus)
• Fully Paid Training on Cybersecurity systems and security software
• Health Insurance and comprehensive benefits package
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation)
• Monthly Performance Bonus
• A vibrant professional environment among the best Portuguese-speaking jobs in Europe.

Life in Greece

Embrace a world-class lifestyle by securing one of our open Portuguese-speaking jobs in the heart of the Mediterranean. Greece offers a stunning blend of ancient history, sun-drenched beaches, and a modern, cosmopolitan nightlife that makes relocating to Greece a truly life-changing experience.

Beyond the professional growth, you will enjoy the unparalleled quality of life that Greece is famous for, from its world-renowned culinary scene to its welcoming culture. Choosing a Portuguese Speaking Cybersecurity Customer Experts position in Greece means balancing a high-octane tech career with the relaxed, vibrant spirit that only living in Greece can provide.