Spanish Speaking Consumer Experts for JTI - Work In Athens, Greece

Mercier Consultancy Group; United States; Remote; USD 23,000 - 30,000; Full time

Benefits offered by this job

Competitive monthly salary

13th and 14th salaries

Paid training

Health insurance

Relocation package

Monthly performance bonus

Job summary

Mercier Consultancy Group is seeking Spanish-speaking Consumer Experts for JTI in Athens. This opportunity includes a fully paid relocation package, training, and a comprehensive benefits plan.

You will serve as a brand ambassador, resolving complex consumer electronics inquiries and delivering premium customer experiences across chat, email, and phone channels. Ideal candidates are native or fluent in Spanish with strong English skills, excellent communication, and a passion for international

Qualifications

• Native or fluent Spanish (spoken and written).
• Proficiency in English for professional internal communication.
• Excellent communication and problem-solving skills.

Responsibilities

• Provide high-level support to consumers regarding sophisticated consumer electronics and JTI products.
• Ensure an exceptional customer experience by delivering personalized, accurate, and timely solutions.
• Maintain deep product knowledge to troubleshoot technical issues and guide users through consumer electronics features.
• Effectively manage interactions through multiple channels, including chat, email, and telephone.
• Act as a brand ambassador, upholding the high standards of quality associated with the JTI brand.
• Collaborate with cross-functional teams to escalated complex consumer electronics inquiries efficiently.
• Participate in regular feedback loops to enhance service protocols and overall consumer satisfaction.

Skills

Spanish fluency

English proficiency

Excellent communication

Problem solving

Job description

Spanish Speaking Consumer Experts for JTI

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier global talent and industry-leading organizations. As a leader in European recruitment, we take pride in connecting professionals with prestigious career opportunities that foster growth and professional excellence.

Job Overview

We are currently seeking talented professionals to join our team as Spanish Speaking Consumer Experts for JTI in Athens. This is a unique opportunity to advance your career within the dynamic consumer electronics industry while enjoying the vibrant lifestyle of Greece. If you are looking for premier Spanish-speaking jobs that combine professional challenge with an excellent relocation package, this role is designed for you.

Key Responsibilities

• Provide high-level support to consumers regarding sophisticated consumer electronics and JTI products.

• Ensure an exceptional customer experience by delivering personalized, accurate, and timely solutions.

• Maintain deep product knowledge to troubleshoot technical issues and guide users through consumer electronics features.

• Effectively manage interactions through multiple channels, including chat, email, and telephone.

• Act as a brand ambassador, upholding the high standards of quality associated with the JTI brand.

• Collaborate with cross-functional teams to escalated complex consumer electronics inquiries efficiently.

• Participate in regular feedback loops to enhance service protocols and overall consumer satisfaction.

• Native or fluent Spanish (spoken and written).

• Proficiency in English for professional internal communication.

• Valid EU passport (mandatory).

• Strong passion for the consumer electronics sector and a desire to build a career in international business.

• Excellent communication and problem-solving skills, with a focus on delivering premium results.

• Ability to relocate to Athens for the Spanish Speaking Consumer Experts for JTI position in Greece.

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Fully Paid Training on the latest consumer electronics technology.
• Health Insurance and comprehensive benefits package.
• Fully Paid Relocation Package (flight, transfer, hotel) to ensure a smooth transition to your new home.
• Monthly Performance Bonus to reward your dedication and success.
• And Much More…

Life in Greece

Choosing to pursue one of our many jobs in Greece means choosing an unparalleled lifestyle. Greece offers a Mediterranean climate with abundant sunshine, world-renowned historical landmarks, and a culture that celebrates life, family, and socialization. Living in Greece allows you to balance a successful career with leisure, spending your weekends at the beach or exploring the vibrant urban life of Athens.

Relocating to Greece is a life-changing adventure that grants you access to an affordable cost of living, exquisite cuisine, and a rich social environment. By securing one of our Spanish-speaking jobs, you position yourself to enjoy the best of both worlds: professional growth within the consumer electronics sector and the unique, legendary hospitality that only Greece can provide.