Spanish Speaking Customer Expert for Coffee Machines - Work Remote In Greece

Mercier Consultancy Group; United States; Remote; USD 38,000 - 61,000; Full time

Benefits offered by this job

2 Extra Salaries Per Year (13th and 14

Job summary

Mercier Consultancy Group in Greece is seeking a Spanish Speaking Customer Expert for Premium Coffee Machines. You will guide customers through product selection, provide technical support, and manage inquiries across digital channels to uphold premium service standards.

Relocation to Greece is required. The role offers a competitive monthly salary, a generous bonus scheme with 13th and 14th salaries, a full relocation package, and comprehensive training within our international network.

Qualifications

• Native or fluent Spanish (spoken and written).
• English proficiency for internal communication and training purposes.
• Willingness to relocate to Greece.
• Previous customer service or sales experience preferred.
• EU passport or Greek work permit for applicants.

Responsibilities

• Serve as the primary contact for Spanish-speaking clients delivering premium service.
• Advise on product selection, technical troubleshooting, and maintenance.
• Handle inquiries across digital channels ensuring premium retail standards.
• Process orders and manage after-sales documentation.
• Analyze feedback to improve retail performance and brand presence.

Skills

Spanish (native/fluent)

English proficiency

Customer service

Sales support

Job description

Spanish Speaking Customer Expert for Premium Coffee Machines

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in talent acquisition, we specialize in bridging the gap between exceptional professionals and premium career opportunities across Europe.

Job Overview

We are currently seeking a motivated professional for the Spanish Speaking Customer Expert for Premium Coffee Machines position in Greece. This role offers an unparalleled opportunity to join the retail industry, providing elite support to enthusiasts of high-end coffee technology while enjoying the vibrant lifestyle associated with the best jobs in Greece.

Key Responsibilities

• Act as the primary point of contact for Spanish-speaking clients, ensuring a premium service experience for luxury coffee machine users.
• Provide expert guidance on product selection, technical troubleshooting, and maintenance, bridging the gap between online and offline retail channels.
• Manage customer inquiries through multiple digital platforms, maintaining the high standards expected in the premium retail sector.
• Process orders and manage after-sales documentation with precision to ensure maximum client satisfaction.
• Analyze customer feedback to provide actionable insights that improve the overall retail performance and brand presence.
• Collaborate with international teams to refine service protocols for the Spanish market while working from our hub in Greece.
• Maintain comprehensive knowledge of the latest coffee machine models and accessories to provide consultative sales support.
• Native or fluent Spanish (spoken and written) is mandatory for this role.
• Proficiency in English is required for internal communication and training purposes.
• Valid EU passport or a valid Greek work permit.
• Strong interest in the retail industry with previous experience in customer service or sales preferred.
• Exceptional communication skills with a focus on delivering high-end service experiences.
• Availability to relocate to Greece for this exciting career opportunity.

What We Offer

• Highly competitive monthly salary with industry-leading benefits.
• Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary).
• Attractive monthly performance bonus scheme.
• Fully Paid Relocation Package including flight, transfer, and initial hotel accommodation upon arrival in Greece.
• Comprehensive, fully paid professional training on premium products and service standards.
• Full health insurance coverage and long-term career growth prospects within our international network.
• Opportunities to join a growing community of professionals who have secured the best Spanish-speaking jobs in Greece.

Life in Greece

Living and working in Greece offers a unique blend of historical richness and modern Mediterranean charm. By choosing one of our many jobs in Greece, you gain access to an enviable climate, stunning coastal landscapes, and a culture that celebrates work-life balance like nowhere else. As a hub for international business, Greece provides the perfect backdrop for professionals looking to advance their careers while enjoying a high quality of life.

Beyond the professional benefits, the relocation package makes your transition to Greece seamless and stress-free. Immerse yourself in the world-renowned local cuisine, explore ancient ruins on your days off, and join a welcoming expat community. If you are looking for Spanish-speaking jobs in a country that offers both professional growth and a sunny, Mediterranean lifestyle, then Greece is your ideal destination.