Spanish Speaking Customer Experts for Electronics Leader - Work Remote In Greece

Mercier Consultancy Group; United States; Remote; USD 32,000 - 51,000; Full time

Benefits offered by this job

13th & 14th salary bonuses

Monthly performance bonus

Fully paid relocation

Health insurance

Job summary

Mercier Consultancy Group is sourcing candidates for a Spanish Speaking Customer Expert role with an Electronics Leader in Greece, offering the chance to join a world-class tech team. If you excel in client relations and love consumer electronics, this is your opportunity.

You will handle Spanish-speaking inquiries via phone, chat, and email, troubleshoot technical issues, and collaborate with global support.

Qualifications

• Native or fluent Spanish (spoken and written) is required for this position.
• Fluent English to communicate with the international support team.
• Valid EU passport or Greece work permit required.
• Strong passion for consumer electronics and a customer-centric mindset.
• Exceptional communication skills and the ability to troubleshoot in a professional manner.

Responsibilities

• Provide high-level technical support for a global leader in consumer electronics.
• Assist Spanish-speaking customers with product troubleshooting via phone, chat, and email.
• Maintain knowledge of electronics trends, hardware specs, and software updates.
• Document all customer interactions in the CRM to ensure quality service.
• Identify opportunities to provide value-added advice and customer satisfaction.
• Collaborate with internal teams to resolve escalations efficiently.
• Represent the brand as a premium ambassador to customers.

Skills

Spanish fluency

English fluency

Customer service

Technical troubleshooting

CRM usage

Tools

CRM software

Job description

Spanish Speaking Customer Experts for an Electronics Leader

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading global brands. We specialize in facilitating seamless transitions for professionals seeking high-impact careers through our extensive network of premium BPO and corporate partners across Europe.

Job Overview

We are currently sourcing candidates for a prestigious Spanish Speaking Customer Experts for an Electronics Leader position in Greece, offering a unique opportunity to join a world-class technology team. If you are passionate about consumer electronics and excel in client relations, this role offers the perfect blend of professional growth and an exceptional lifestyle among the best jobs in Greece.

Key Responsibilities

• Provide high-level technical support for a global leader in the consumer electronics industry.
• Assist Spanish-speaking customers with product troubleshooting, installations, and general inquiries via phone, chat, and email.
• Maintain deep knowledge of current electronics trends, hardware specifications, and software updates to provide expert guidance.
• Document all customer interactions accurately within the CRM system to ensure seamless service quality.
• Identify opportunities to provide value-added advice, ensuring customer satisfaction and brand loyalty.
• Collaborate with internal teams to resolve complex technical escalations efficiently.
• Act as a brand ambassador, representing the premium standards of one of the world’s largest electronics manufacturers.
• Native or fluent Spanish (spoken and written) is strictly required for this position.
• Fluent level of English to ensure effective communication with the international support team.
• Valid EU passport or a valid work permit for Greece.
• Strong passion for consumer electronics and a desire to learn about the latest technical innovations.
• Exceptional communication skills and a customer‑centric mindset.
• Proven ability to troubleshoot technical issues in a calm, professional, and efficient manner.

What We Offer

• Highly competitive monthly salary with 13th and 14th salary bonuses per year.
• Monthly Performance Bonus tailored for high-achieving customer experts.
• Fully Paid Relocation Package including flight tickets, airport transfer, and initial hotel accommodation.
• Comprehensive professional training programs to keep you at the forefront of the electronics industry.
• Full health insurance coverage and additional corporate benefits.
• A dynamic, international work environment that ranks among the most sought-after Spanish-speaking jobs in Greece.

Life in Greece

Embarking on a career in Greece offers more than just a job; it provides an unparalleled Mediterranean lifestyle. With its legendary sunny weather, historic landmarks, and vibrant social culture, Greece is the ideal destination for professionals looking to balance high-level work in consumer electronics with a relaxed, high-quality standard of living. When you secure one of our Spanish-speaking jobs, you join a thriving international community in the heart of Europe.

Relocating to Greece allows you to immerse yourself in a world-famous culinary landscape while enjoying the safety and hospitality that the region is known for. With our fully paid relocation package, settling into your new life in Greece is stress-free, allowing you to focus on your professional development within the electronics sector. Discover why Greece is the ultimate choice for your next career move.