Spanish-Speaking Airline Support Agent | Lisbon

Boeva Tech; Lisbon (AR); On-site; USD 15,000 - 16,000; Full time

Benefits offered by this job

Health insurance

Meal allowance

Attendance bonus

14 salaries/year

Job summary

Boeva Tech in Lisbon is seeking an Airline Support Agent who speaks Spanish with English proficiency to assist customers via phone, email and chat. You will handle reservations, changes, cancellations and inquiries while delivering empathetic, efficient service.

Join a dynamic, multicultural team and receive comprehensive training. The role offers a base salary in euros, rotating shifts, and opportunities for growth in a global travel environment.

Qualifications

• Spanish language at C1 or higher required.
• English language at B2 level for internal communication.
• Strong problem-solving skills and a positive attitude.

Responsibilities

• Provide top-quality support to airline customers via phone, email, and chat.
• Assist with reservations, flight changes, cancellations, and general inquiries.
• Deliver empathetic and efficient solutions while ensuring a smooth travel experience.
• Work with internal teams to resolve complex cases and maintain high service standards.
• Represent the airline with professionalism, enthusiasm, and a customer-first mindset.

Skills

Spanish C1

English B2

Problem solving

Positive attitude

Job description

Boeva Tech in Lisbon is seeking an Airline Support Agent who speaks Spanish with English proficiency to assist customers via phone, email and chat. You will handle reservations, changes, cancellations and inquiries while delivering empathetic, efficient service.

Join a dynamic, multicultural team and receive comprehensive training. The role offers a base salary in euros, rotating shifts, and opportunities for growth in a global travel environment.