Spanish-Speaking Airline Customer Service Agent

SilkRoad; Dallas (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

SilkRoad is seeking skilled airline customer service agents in the Dallas area. Spanish-speaking applicants are strongly preferred to communicate with Spanish-speaking passengers and support flight operations.

Duties include cash handling, gate and lobby assistance, data entry, and assisting passengers to ensure a high-quality experience. Typical assignments may involve working at the ticket counter, baggage area, gate check-in, control-center, or other terminal areas as needed.

Qualifications

• Customer service skills
• Spanish language proficiency
• Cash handling ability
• Data entry and clerical accuracy

Responsibilities

• Handle cash transactions and receipts with accuracy.
• Assist passengers at ticket counters, gates, and lobby areas.
• Enter and access data using airport computer systems and printers.
• Provide courteous, professional assistance aligned with service standards.

Job description

SilkRoad is seeking skilled airline customer service agents in the Dallas area. Spanish-speaking applicants are strongly preferred to communicate with Spanish-speaking passengers and support flight operations.

Duties include cash handling, gate and lobby assistance, data entry, and assisting passengers to ensure a high-quality experience. Typical assignments may involve working at the ticket counter, baggage area, gate check-in, control-center, or other terminal areas as needed.