Spanish/English Relationship Banker - Digital Mindset

US Bank; Aurora (IL); Presencial; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare

401(k) plan

Paid vacation

11 paid holidays

Adoption assistance

Sick and Safe Leave

Descripción de la vacante

U.S. Bank is hiring a Relationship Banker to engage customers through in-person and digital channels, assess banking needs, and offer solutions with a digital-first mindset. You will build trusted client relationships, open accounts, and educate clients on deposit and loan options.

The role emphasizes proactive outreach, collaboration with branch teams, and delivering an optimal client experience while maintaining compliance with NMLS requirements and bank policies.

Formación

• High school diploma or equivalent.
• Typically has <4 years retail banking experience.
• Bilingual ability in Spanish and English.

Responsabilidades

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Educates clients on deposit and loan products and services and recommends solutions.
• Opens new consumer and business accounts and processes service requests.
• Demonstrates digital products and self-service technologies to clients.
• Maintains knowledge of bank policies, procedures and support systems.

Conocimientos

Relationship building

Customer service

Bilingual English/Spanish

Digital banking tools

Sales and cross-selling

Communication skills

Educación

High school diploma or equivalent

Herramientas

Digital banking platforms

CRM systems

Descripción del empleo

U.S. Bank is hiring a Relationship Banker to engage customers through in-person and digital channels, assess banking needs, and offer solutions with a digital-first mindset. You will build trusted client relationships, open accounts, and educate clients on deposit and loan options.

The role emphasizes proactive outreach, collaboration with branch teams, and delivering an optimal client experience while maintaining compliance with NMLS requirements and bank policies.