Bilingual Relationship Banker & Client Advisor

U.S. Bank; Yakima (WA); Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare (medical, dental, vision)

Life insurance (basic and optional)

Short-term and long-term disability

Parental leave

401(k) and retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Descripción de la vacante

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering guidance on deposits and loans with a digital-first mindset.

You will build trust through proactive outreach, assess financial needs, and guide customers to appropriate digital tools while supporting a seamless client experience. A strong emphasis on service, compliance, and teamwork is required.

Formación

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients
• Thorough knowledge of applicable bank policies, procedures and support systems
• Proven customer service and interpersonal skills
• Experience with digital products and self-service technologies
• Ability to identify customer needs while using a digital-first approach
• Ability to recommend suitable solutions reactively and proactively
• Experience in the financial services industry preferred

Responsabilidades

• Builds and fosters relationships with clients through proactive outreach and follow up across multiple channels.
• Identifies client needs, explains banking products, and recommends solutions.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service options to meet needs.
• Collaborates with branch team and partners to deliver excellent client experiences.

Conocimientos

Relationship building

Client communication

Digital banking

Customer service

Interpersonal skills

Proactive outreach

Educación

High school diploma or equivalent

Descripción del empleo

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering guidance on deposits and loans with a digital-first mindset.

You will build trust through proactive outreach, assess financial needs, and guide customers to appropriate digital tools while supporting a seamless client experience. A strong emphasis on service, compliance, and teamwork is required.