Digital-First Banking Relationship Advisor

US Bank; Minneapolis (MN); On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Term life insurance

Disability (short-term and long-term)

Paid vacation

11 paid holidays

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, providing guidance on products and services while supporting digital options for a seamless experience.

The role requires NMLS registration and a background/credit check. A high school diploma and 4–5 years of retail banking experience are typical prerequisites; bilingual English/Spanish is a plus.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience.
• Strong relationship-building and communication skills.

Responsibilities

• Build and foster relationships with clients through proactive outreach.
• Engage clients in-person, by appointment, and virtually to provide guidance.
• Open new consumer and business accounts; process service requests.
• Educate clients on deposit/loan products and digital services.
• Collaborate with branch teammates to serve clients efficiently.
• Navigate digital channels to enhance the client experience.

Skills

Relationship building

Customer service

Communication

Bilingual EN/ES

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, providing guidance on products and services while supporting digital options for a seamless experience.

The role requires NMLS registration and a background/credit check. A high school diploma and 4–5 years of retail banking experience are typical prerequisites; bilingual English/Spanish is a plus.