Bilingual Patient Access Associate - Pediatric Cardiology

Inova Health System; Fairfax (VA); In loco; USD 36.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental and vision coverage

Retirement matching 5%

Tuition and student loan assistance

Mental health support for employees

Descrizione del lavoro

Inova Health System is seeking a Patient Access Associate 2 for Pediatric Cardiology to support front desk registration in Leesburg and Gainesville. This full-time role offers day shifts (Mon-Fri) with flexibility for 7:30am-4:00pm or 8:30am-5:00pm as needed.

You will handle scheduling, insurance verification, and patient communication to ensure smooth access to care. Join a nationally recognized health system committed to safety, quality and patient experience, with comprehensive benefits and

Competenze

• High School Diploma or GED required.
• 1 year of healthcare patient access experience OR 1 year in healthcare revenue cycle OR bachelor’s degree.

Mansioni

• Expresses sincere concern and empathy when dealing with customer complaints.
• Accesses appropriate systems/services to confirm insurance coverage or other means of payment.
• Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner.
• Explains insurance benefits and patient liability by using appropriate communication methods/styles.
• Delivers an acceptable volume of work with high levels of accuracy while improving inefficiencies.
• Recognizes when a problem needs to be elevated for resolution and involves others in problem-solving.

Conoscenze

Bilingual English/Spanish

Customer service

Healthcare patient access

Formazione

High School Diploma or GED

Descrizione del lavoro

Inova Health System is seeking a Patient Access Associate 2 for Pediatric Cardiology to support front desk registration in Leesburg and Gainesville. This full-time role offers day shifts (Mon-Fri) with flexibility for 7:30am-4:00pm or 8:30am-5:00pm as needed.

You will handle scheduling, insurance verification, and patient communication to ensure smooth access to care. Join a nationally recognized health system committed to safety, quality and patient experience, with comprehensive benefits and