Spanish Customer Service Representative

The Juris Agency; Town of North Hempstead (NY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Life Insurance

Evenings Off

Retirement Plan

Health Insurance

Performance Bonus

Job summary

The J.R. Orenstein Agency is seeking a Bilingual (English/Spanish) Customer Service Representative to join one of the top-performing State Farm agencies in the country.

You will help customers with Home, Auto, Life, and Health insurance needs, both inside and outside our book of business, while assessing cross-selling opportunities to protect clients better. We value empathetic, self-driven individuals who are A players.

Qualifications

• Bilingual English/Spanish required.
• Motivated, self-driven sales professionals.
• Strong communication and empathy in customer interactions.

Responsibilities

• Review customer policies and provide service.
• Outreach to current customers to identify needs.
• Manage pipeline using company systems and follow up.
• Demonstrate knowledge of products and industry rules.
• Engage in sales and service conversations to meet goals.

Skills

Bilingual English/Spanish

Customer service

Sales orientation

Tech-savvy

Tools

CRM systems

Job description

Job Description

The J.R. Orenstein Agencyis seeking a Bilingual (English/Spanish) Customer Service Representative to join one of thetop-performing State Farm agenciesin the country! You will be responsible for generating results by helping customers with their Home, Auto, Life, & Health insurance needs inside & outside our book of business. Through helping customers, you will also be responsible for assessingcross-sellingopportunities in order to decrease exposures and provide better protection.

We are looking forempathetic, self-drivenindividuals who are''A'' playersand want to make a great living! Our work environment isfast-paced, upbeat,andresults-driven.Our training and resources are top-notch and if you have what it takes, we will take care of getting you up to speed. Your main goal will always be to put the prospect's best interest first in order to properly protect them. If you are looking for a career on ahigh-performing teamthatcares about people,we want to talk to you!

Benefits

• Paid Time Off (PTO)
• Hands on Training
• Tuition Reimbursement
• Mon-Fri Schedule
• Career Growth Opportunities
• Life Insurance
• Evenings Off
• Retirement Plan
• Health Insurance
• Performance Bonus

Responsibilities

• Perform policy reviews with current customers.
• Active outreach to current customers
• Provide service to current customers.
• Manage pipeline through company-provided systems and follow up accordingly.
• Demonstrate competency and knowledge of new products & rules for our industry.
• Engage in sales & service client/customer conversations as taught in training.
• Achieve sales goals and measurables by identifying client-need opportunities

Requirements

We’re seeking motivated sales professionals who embody the following qualities:

Highly Motivated: You thrive when working towards goals and are driven to achieve success.

Ambitious: You have a strong desire to grow and excel in your career.

Confident and Assertive: You’re comfortable reaching out to potential clients and can effectively communicate your ideas.

Action-Oriented: You focus on getting things done and making things happen.

Tech-Savvy:You’re quick with computers, adaptable to new software, and efficient in managing data and processing information.

Bilingual: Must be fluent in Spanish & English

The J.R. Orenstein's core values are having apositive mindset, beingcustomer-focused,coachable,self-driven, and ateam player. We lead with these core valuesevery daywhich allows our team members to genuinely enjoy being a part of the agency and their team in order to provide excellence for our clientsand each other.