Spanish Bilingual Pre-Litigation Case Manager (Remote)

EvenUp; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life, accident, or critical illness

Flexible paid time off

10 US holidays

Home office stipend

401(k) for US employees

Paid parental leave

In-person meet-up program

Hubs in San Francisco and Toronto

Job summary

EvenUp, a rapidly growing AI-powered legal tech company, seeks a Pre-Litigation Associate to drive early case progress in a remote nationwide role. You will open insurance claims, gather medical records, and coordinate care to prepare comprehensive demand packages for attorneys.

You will also oversee lien resolution, manage case files, and communicate with clients daily to ensure accurate, timely progression through the pre-litigation stage.

Qualifications

• 3+ years of experience in personal injury legal operations, case management, or insurance claims.
• Highly detail-oriented, organized, and self-motivated.
• Excel at process execution in fast-paced, high-volume environments.
• Communicate clearly and professionally with clients, medical providers, attorneys, and insurers.
• Take ownership of your work with high standards of quality and accountability.
• Comfortable working independently in a remote setting, with strong time management.

Responsibilities

• Open insurance claims and serve as the primary liaison with adjusters and carriers.
• Request, track, and organize medical records, bills, and police reports.
• Ensure treatment progression and awareness of outcomes.
• Identify and proactively resolve lien and subrogation issues.
• Collaborate with lead paralegals to prepare complete, accurate case files for demand.
• Communicate with clients daily to guide them through the pre-litigation process.
• Maintain case timelines and ensure milestones are met with precision.
• Spot and eliminate operational inefficiencies to drive speed and accuracy.
• Uphold the highest standards in documentation, file integrity, and communication.

Job description

EvenUp, a rapidly growing AI-powered legal tech company, seeks a Pre-Litigation Associate to drive early case progress in a remote nationwide role. You will open insurance claims, gather medical records, and coordinate care to prepare comprehensive demand packages for attorneys.

You will also oversee lien resolution, manage case files, and communicate with clients daily to ensure accurate, timely progression through the pre-litigation stage.