Spanish Bilingual PI Pre-Lit Case Manager — Remote

EvenUp; Salt Lake City (UT); Remote; USD 63,000 - 74,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life, accident, or critical illness

Flexible paid time off

10 US holidays & Canadian holidays

Home office stipend

401(k) for US-based employees / RRSP

Paid parental leave

Local in-person meet-up program

Hubs in San Francisco and Toronto

Job summary

EvenUp seeks a remote Pre-Litigation Associate to drive early-stage personal injury cases with accuracy and care. You will initiate claims, organize medical records, obtain police reports, and coordinate client care to support attorneys in building strong, well-documented files for demand.

You will manage high-volume, detail-critical work in a remote setting, ensuring timely case progression from intake to resolution and direct communication with clients throughout the process.

Qualifications

• 3+ years of experience in personal injury legal operations, case management, or insurance claims.
• Highly detail-oriented, organized, and self-motivated.
• Excel at process execution in fast-paced, high-volume environments.
• Clear and professional communication with clients, medical providers, attorneys, and insurers.
• Own your work with high standards of quality and accountability.
• Comfortable working independently in a remote setting with strong time management.

Responsibilities

• Open insurance claims and liaise with adjusters and carriers.
• Request, track, and organize medical records, bills, and police reports.
• Monitor treatment progression and outcomes.
• Identify and resolve lien and subrogation issues.
• Collaborate with lead paralegals to prepare complete case files for demand.
• Communicate daily with clients to guide them through pre-litigation.
• Maintain case timelines and milestones with precision.
• Eliminate operational inefficiencies to drive speed and accuracy.
• Uphold high standards in documentation and file integrity.

Skills

Attention to detail

Remote work

Time management

Client communication

Tools

CRM software

Job description

EvenUp seeks a remote Pre-Litigation Associate to drive early-stage personal injury cases with accuracy and care. You will initiate claims, organize medical records, obtain police reports, and coordinate client care to support attorneys in building strong, well-documented files for demand.

You will manage high-volume, detail-critical work in a remote setting, ensuring timely case progression from intake to resolution and direct communication with clients throughout the process.