Spain-Based Customer Success Manager - Remote & Growth

Assessfirst; United States; Remote; USD 56,000 - 78,000; Full time

Benefits offered by this job

Remote work in Spain

Job summary

AssessFirst is expanding its Customer Success team in Spain. We are a fast-growing HR Tech company helping organizations predict talent performance and fulfilment by analysing personality, motivations and learning ability.

As the Customer Success Manager for the Spanish market, you will own onboarding, adoption, and renewal processes, driving measurable business value. You will collaborate with Sales, Support, Product and Science to ensure a premium customer experience and sustainable revenue

Qualifications

• 2+ years in Customer Success, Account Management or a similar role in B2B SaaS.
• Strong onboarding, engagement strategies and scalable CS processes.

Responsibilities

• Drive onboarding and activation with clear use cases and KPIs.
• Own customer health and adoption, monitor usage and risk signals.
• Demonstrate business value through regular reviews and outcomes.
• Secure renewals and manage portfolio renewal outcomes.

Skills

Customer Success

Account Management

Spanish language

English language

SaaS knowledge

Data-driven

Cross-functional collaboration

Tools

ChatGPT

Claude

Gemini

Job description

AssessFirst is expanding its Customer Success team in Spain. We are a fast-growing HR Tech company helping organizations predict talent performance and fulfilment by analysing personality, motivations and learning ability.

As the Customer Success Manager for the Spanish market, you will own onboarding, adoption, and renewal processes, driving measurable business value. You will collaborate with Sales, Support, Product and Science to ensure a premium customer experience and sustainable revenue