Space SDA User Engagement Engineer, Flexible Hours

Northstrat Incorporated; Aurora (CO); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Power-of-choice benefits

Flex time

IBA

PSP

Lifelong learning

Employee referrals

Job summary

Northstrat Incorporated seeks an experienced User Engagement Engineer with a systems engineering background to support an SDA software program across multiple locations.

Responsibilities include documenting incidents, tracking status, informing users of progress, and facilitating on-site discussions with stakeholders, while transitioning from legacy systems to modern architecture and delivering user guides for real-world operations.

Qualifications

• Must have TS/SCI with CI poly and be willing to be read into SAP.
• Minimum five years of systems engineering experience for space systems or related field.
• Experience in space operations, SDA and indications and warnings.

Responsibilities

• Document incidents for operations
• Track status of current incidents and provide updates to users
• Inform users of development planning, status, and deliverables
• Manage user expectations on system capabilities and delivery timelines
• Elucidate system functionality
• Develop system tradecraft and user guides to support real‑world operations
• Support transition from a legacy system to a modern architecture
• Provide informal “over‑the‑shoulder” training to users
• Connect users to the customer for requests requiring approvals
• Connect the customer to site personnel to support software delivery and system integration
• Facilitate on‑site discussions and meetings with system users and stakeholders

Skills

Systems engineering

Space domain awareness

Technical documentation

User engagement

Remote teams

Job description

Northstrat Incorporated seeks an experienced User Engagement Engineer with a systems engineering background to support an SDA software program across multiple locations.

Responsibilities include documenting incidents, tracking status, informing users of progress, and facilitating on-site discussions with stakeholders, while transitioning from legacy systems to modern architecture and delivering user guides for real-world operations.